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Colonial Volkswagen of Westborough - Service Center

Westborough, MA

4.9
1,272 Reviews

1,272 Reviews of Colonial Volkswagen of Westborough - Service Center

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May 01, 2021

was able to take me in pretty quickly--thanks! Would definitely recommend to friends and family. Wish it were a little closer to home, but c'est la vie/ More

by whatev
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Fallon
4.0
This rating includes all reviews, with more weight given to recent reviews.
April 30, 2021

Friendly and respectful of my wishes. Jon always greets me as a friend no matter how long it's been since we met (in this case just over a year) More

by DAVID BROOKS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon Lacey
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 28, 2021

Great place, great staff would highly recommend this dealer. Jon was great. The staff are always helpful. I just wanted to get a checked over and they did a great job. They have a nice waiting area in t More

by Dermot Collins
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon Lacey
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 28, 2021

Excellent service, quality people! I was in and out so fast it was excellent and everybody was super friendly. I highly recommend Volkswagen Colonial of Westborough More

by Nath
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Fallon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Lacey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Begin
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 27, 2021

Very good service and follow through w/customer satisfaction.. we were very pleased w/the attention our recall was given and happy to be able to use a loaned while car w BEING CHECKED OUT More

by RINNAMORATI817
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon Lacey
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 26, 2021

Jon did an excellent job of keeping me informed of what needed to be repaired and how long the repairs would take. He also helped inform me what was required vs recommended from a repair standpoint. More

by FITZSKI.MA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon Lacey
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 26, 2021

I have only had great experience at this Service Center of VW. The people there are always friendly, knowledgeable and quick to help. Hence, I brought in my Infiniti to give them some extra business. More

by Aglika1221
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Fallon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Lacey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Begin
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 16, 2021

Jon was absolutely outstanding! His kindness rivaled his professionalism and knowledge. I wish that Jon will be working every time I can in for servicing! More

by JCOCHRAN1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon Lacey
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 15, 2021

The service department employees were extremely friendly and accommodating. Definitely will bring my car back for all the services it will need in the future. Thank you to all the great staff. More

by akelly321
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Bill Fallon
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 12, 2021

Very friendly and efficient service and done faster than expected. I dropped off mid-morning thinking it might not be done until the next day, but they called me a few hours later saying my car was done and More

by Emily
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Fallon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Lacey
5.0
This rating includes all reviews, with more weight given to recent reviews.
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