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Colonial Volkswagen of Westborough - Service Center

Westborough, MA

4.9
1,272 Reviews

1,272 Reviews of Colonial Volkswagen of Westborough - Service Center

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July 28, 2021

A truly excellent dealership with a really superior service dept. I regularly recommend them to family friends and colleagues. Great amenities, and immaculate customer waiting area. More

by VZE2R2WW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Mcgrath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Begin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dino Scimemi, Cal Angus
July 26, 2021

x x x x x x x x x x x x x x x x x x x x x x x x x /Don't ask for more. It was fine. More

by JOEHARRINGTON39
Recommend Dealer
Yes
Employees Worked With
Bill Fallon
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 26, 2021

Great service, very friendly and they advise and what you needed to do to keep your car running smoothly. Charges are reasonable and they offer coupons for service. More

by EOFORI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Mcgrath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Fallon
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Lacey
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Begin
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dino Scimemi, Neil Finch, Bob Miller, Jesse Manning
July 23, 2021

Dylan was a pleasure to work with. He was courteous and knowledgeable and provided excellent customer service. Overall, the experience exceeded my expectations and I was happy with result. More

by pdurf
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dylan Begin
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 21, 2021

Great service department, attention to detail and very friendly and communicate really well. I was in and out in less time than given to me as an estimate plus the waiting area is wondeful More

by rolfrupprecht
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon Lacey
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 19, 2021

It was great. Car was washed. Service was fast. Got updated on time. I would recommend. Will buy a car from them also. Thank you More

by antar.george.m@gmail.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Fallon
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 12, 2021

I’ve been with Colonial for six VWs and I’ve always been happy with their service and sales force. Pierre is great and I can be sure he’ll be there at a later date unlike other salesmen. More

by KEITHSKRONGARD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Fallon
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 10, 2021

They are knowledgeable, accommodating and friendly service department. We actually drive over and hour to get our car serviced. Most importantly they diagnose and fix any mechanical problems your vehi More

by CROHANASSOC
Recommend Dealer
Yes
Employees Worked With
Jon Lacey
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 09, 2021

Great service, Already ready to help with problems. They even washed my Jetta during service. I plan to continue telling my friends about the service More

by DOVERBROS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dylan Begin
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 09, 2021

Great service! Squeezed me in on Friday, before the holiday weekend for routine service, changed oil, rotated tires and had me on my way in under 90 minutes. More

by GARY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Fallon
5.0
This rating includes all reviews, with more weight given to recent reviews.
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