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Colonial Volkswagen of Westborough - Service Center

Westborough, MA

4.9
1,377 Reviews

1,377 Reviews of Colonial Volkswagen of Westborough - Service Center

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May 13, 2022

Great service and very pleasant experience! Bill was also very helpful with answering all my questions. More

by YESNDIDI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Fallon
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2022

My service advisor, Dylan, was excellent about keeping me informed about the status of my repairs, parts status, etc. I couldn't be more pleased with my experience at Colonial Volkswagen. More

by pburdulis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Mcgrath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Begin
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2022

Staff was helpful and polite, explained well what was needed. The car wash was not very good as the windows were smeary. More

by jlowell50
Recommend Dealer
Yes
Employees Worked With
Jon Lacey
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2022

Everything about the service was a 10. Great customer service. Timely and ver professional. A+ More

by PSERETI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Fallon
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 08, 2022

Amazing service, friendly, professional. Squeezed me in at the last minute before a cross country trip. More

by rnolenw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dylan Begin
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 07, 2022

Service department was helpful and quick! Everything was taken care of in just one day. More

by SatisfiedCustomer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon Lacey
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 27, 2022

The service department were very personable and accommodating for my walk in oil change. Work was done quickly and it was an overall great experience. More

by mcollinsxx85
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Fallon
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 25, 2022

Great team in the Service Department! Always helpful, keep me informed of the status of the car, findings, cost estimates, etc. Highly recommend this dealership and service dept. More

by WDOWREY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Fallon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Lacey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Begin
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 23, 2022

Worked with John in service and he was amazing! He was super accommodating and transparent with me. I would recommend all to look for him when you go in for service! More

by Dchen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon Lacey
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 21, 2022

We traveled in from Central NY for the weekend and broke a spring during the trip. We were very happy to find a VW service department that was open and able to make the repair on a Saturday before our driv More

by DJOHNSON6059
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon Lacey
5.0
This rating includes all reviews, with more weight given to recent reviews.
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