Colonial Volkswagen of Westborough - Service Center

These folks are always very accommodating and friendly. I am treated like a truly valued customer and appreciate their expert service and advice. Jonathan, my usual service advisor, goes above and beyond I am treated like a truly valued customer and appreciate their expert service and advice. Jonathan, my usual service advisor, goes above and beyond the call of duty to help me keep my Jetta in top shape with as little inconvenience to me as possible as well answering any and all questions I have. Top team they have pit together here. Kudos to them all. More

Jon Lacey in service is the picture of a perfect service advisor and any dealership should be glad to have him! Thanks for another awesome service experience Jon! advisor and any dealership should be glad to have him! Thanks for another awesome service experience Jon! More

I am on my fifth Jetta, and since moving up this way, the last three have all been serviced at Colonial and the newest one I bought there. Billy, Bill, Dylan and Jon are all very knowledgeable and helpful. last three have all been serviced at Colonial and the newest one I bought there. Billy, Bill, Dylan and Jon are all very knowledgeable and helpful. The shuttle ride to my office for the longer repairs is extremely helpful. I keep going back- that says it all! More

Billy and John are amazing and always take care of me. I trust them to get me what I need and take care of my car. Plus they always remember me when I call and Billy remembers the history on all of my I trust them to get me what I need and take care of my car. Plus they always remember me when I call and Billy remembers the history on all of my cars. Truly above and beyond. More

I am a new customer to the Westborough Volkswagen and my husband and I have been nothing short of impressed. Jared was extremely patient and kind when helping us pick out our new vehicle. John in the servic husband and I have been nothing short of impressed. Jared was extremely patient and kind when helping us pick out our new vehicle. John in the service department is so friendly and always so helpful. They really take pride in what they do. More

I went in to get a recall done on my Jetta and it was very conveniently done and everyone at the service department here is pleasant and professional. very conveniently done and everyone at the service department here is pleasant and professional. More

Had a water pump failure on my 2012 GTI, with 170,000 miles on it. Jon was able to get me in same day and a loaner car while the work was being done. I am more than satisfied, I am grateful ! Thanks miles on it. Jon was able to get me in same day and a loaner car while the work was being done. I am more than satisfied, I am grateful ! Thanks More

Great service. Very knowledgeable service staff and technicians. Always get the job done right. Highly recommended technicians. Always get the job done right. Highly recommended More

Dylan was excellent and set my expectations for how long it would take and the cost. I would recommend Colonial for all VW service needs. it would take and the cost. I would recommend Colonial for all VW service needs. More

So friendly, professional and on time. The service person, Jon, greeted me nicely and explained everything to be done. He also accommodated an extra request for a 10,0000 check. person, Jon, greeted me nicely and explained everything to be done. He also accommodated an extra request for a 10,0000 check. More