Colonial Volkswagen of Westborough - Service Center

Needed some work done under the rust warranty. Was take care of rather nicely. Great communication throughout the process. Work completed to my satisfaction. Everything looks great. Was take care of rather nicely. Great communication throughout the process. Work completed to my satisfaction. Everything looks great. More

Work done right, knowledgeable technicians. updates and explains customers as to what's going on with the repair. Excellent customer service. updates and explains customers as to what's going on with the repair. Excellent customer service. More

Great service! Would highly recommend to others. Friendly and competent service is offered at this shop. Would highly recommend to others. Friendly and competent service is offered at this shop. More

The guys at the service desk were super helpful and very efficient: telling me what the service was, the cost, and the timing. And when I picked up the car, they told me all they found and done, and I felt efficient: telling me what the service was, the cost, and the timing. And when I picked up the car, they told me all they found and done, and I felt very good about dealing with them. More

Bill runs a tip top shape service department, we’ll done by ALL!! Very professional VW should be proud. by ALL!! Very professional VW should be proud. More

Everyone that I interacted with at VW was friendly, helpful and courteous. The waiting area is pretty nice too! I've already recommended Colonial of Westborough to friends I know - honestly seemed li helpful and courteous. The waiting area is pretty nice too! I've already recommended Colonial of Westborough to friends I know - honestly seemed like the best experience I've had getting a car serviced - super easy. More

Good experience, the team was professional and kept me advised on the status of the job. Completed in a timely fashion with fair pricing. advised on the status of the job. Completed in a timely fashion with fair pricing. More

Great service and very pleasant experience! Bill was also very helpful with answering all my questions. Bill was also very helpful with answering all my questions. More

My service advisor, Dylan, was excellent about keeping me informed about the status of my repairs, parts status, etc. I couldn't be more pleased with my experience at Colonial Volkswagen. informed about the status of my repairs, parts status, etc. I couldn't be more pleased with my experience at Colonial Volkswagen. More

Staff was helpful and polite, explained well what was needed. The car wash was not very good as the windows were smeary. needed. The car wash was not very good as the windows were smeary. More