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Colonial Volkswagen of Westborough - Service Center

Westborough, MA

4.9
1,342 Reviews

1,342 Reviews of Colonial Volkswagen of Westborough - Service Center

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January 01, 2025

One of the easiest car buying experiences, ever! From the initial contact with their internet sales representative, Gina, to finalizing the deal with Aamir Iqbal, the whole process couldn't have go More

by Marc Goldman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Fallon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gina Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aamir Iqbal
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 31, 2024

Very knowledgeable about my Jetti TDI and detailed estimate for repairs to the intake manifold and struts, More

by mrobertson991
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan Begin
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 30, 2024

I had an excellent experience at Colonial Volkswagen of Westborough. Bill was well informed about my car and the service it required. More

by lj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Fallon
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 30, 2024

Great experience, service and welcome you can have in a dealership place. It is Colonial Volkswagen of Westborough. More

by sleiman.elie
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Lacey
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 27, 2024

All around great. Scott was very helpful and worked hard to have the car ready for me as soon as possible. More

by MURPHJACK5366
Recommend Dealer
Yes
Employees Worked With
Brendan Gallagher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott W. Bregnard Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 26, 2024

Always kind, compassionate and fast. Answers any and all questions fully. Treated respectfully all the time More

by Kim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan Begin
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 24, 2024

My experience with the service advisors and Management depts have always been Fantastic. My salesman Marc never gave up on finding the right vehicle and continued to find the best option for me...Thanks C More

by Johnnie b.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Mcgrath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Fallon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Lacey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Begin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marc Schoenhammer
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 22, 2024

Truly excellent service, short wait time and knowledgeable advisor. Thank you for your help William ! More

by nmarzugi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Fallon
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 18, 2024

Very happy with our experience. I emailed Marc and told him what I was looking for in a used car and he reached out as soon as they had what I wanted. More

by ****
Recommend Dealer
Yes
Employees Worked With
Marc Schoenhammer
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 11, 2024

Fantastic communication throughout the repair process. Bill was always available to answer questions, and the techs updated me with videos to show their work! Highly recommend bringing your vehicle here More

by rrglo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Fallon
5.0
This rating includes all reviews, with more weight given to recent reviews.
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