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Colonial Volkswagen of Westborough - Service Center

Westborough, MA

4.9
1,342 Reviews

1,342 Reviews of Colonial Volkswagen of Westborough - Service Center

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January 09, 2025

Another good experience. Made a same day appointment and was able to get a loaner to cover the multiple hours for scheduled maintenance. More

by dnvt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan Begin
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 09, 2025

Very good experience. I appreciate the complimentary ride service when leaving my car for the day. More

by june.scottboys
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Fallon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Lacey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Begin
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 09, 2025

Fantastic! All of the guys in the service department are extremely helpful and knowledgeable! Would definitely recommend them! More

by THECOMPUTERGUY1972
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Mcgrath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Fallon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Lacey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Begin
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 07, 2025

Very nice experience, all went as desired, thanks to all, happy new year, all good More

by CAMOHN3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pierre Saliba
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gina Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brendan Gallagher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Collins
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 06, 2025

Service employees are super friendly and very helpful. Guided me through everything they saw (good and bad) and what they’d recommend More

by suzanne.sussman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Fallon
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 05, 2025

Bill and the team as always were fantastic. Quick and easy process and the video of the vehicle was awesome. Highly recommended for any service needs. More

by AV.HUTTON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Mcgrath
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 02, 2025

Bill McGrath went above and beyond to make a bad situation great I really appreciated that More

by JAFONE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Mcgrath
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 02, 2025

It was Easy to schedule and done quickly. Everyone is very friendly in service department. More

by LDUPLIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Fallon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Begin
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 01, 2025

Bill was approachable, knowledgeable and kind. He addressed my questions and helped me get on my way. More

by dcsnowdoniii
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Fallon
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 01, 2025

Quick service and wonderful customer support. All my question were answered and staff also provided videos to help answer my questions! More

by elladifinizio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Fallon
5.0
This rating includes all reviews, with more weight given to recent reviews.
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