Colonial Volkswagen of Westborough - Service Center

Can’t say an ouch good things about Bill. He went above and beyond to secure me a loaner after my repair took longer than expected. He was attentive and provided me with updates throughout th He went above and beyond to secure me a loaner after my repair took longer than expected. He was attentive and provided me with updates throughout the process. Great to work with. I will bring my car back to colonial VW specifically because of the interaction I had with Bill. More

Excellent service as always! I appreciate the ease at making appointments and speed of service! I appreciate the ease at making appointments and speed of service! More

I was not expecting to love the ID4 after a test drive, but I did and Patrick was incredibly patient with all our questions. Patrick mad the leasing process a breeze and, true to his word, did not send a m but I did and Patrick was incredibly patient with all our questions. Patrick mad the leasing process a breeze and, true to his word, did not send a million texts! The communication was excellent and I would absolutely recommend him and this team to anyone. More

I got a flat tire, called service talked with Billy, he advised me the matching tire was not in stock and it needed to be ordered. The tire had come in within 3 days and the day it had come it they made ro advised me the matching tire was not in stock and it needed to be ordered. The tire had come in within 3 days and the day it had come it they made room for me to get it fixed. Everyone in service always goes above and beyond! More

The conditions were not perfect due to no fault of the sales or service team. Every individual went above and beyond to take extra care of us which well made up for any inconvenience. sales or service team. Every individual went above and beyond to take extra care of us which well made up for any inconvenience. More

the video taken during service was a very nice touch, provides confidence that services were performed. provides confidence that services were performed. More

Bill and his crew are always friendly and knowledgeable. I am always met with a smile. I am kept up to date with the services that they are providing. Bill and Colonial are the best I am always met with a smile. I am kept up to date with the services that they are providing. Bill and Colonial are the best More

Jon is always very patient in answering questions or concerns. The service was fast and waiting room was pleasant concerns. The service was fast and waiting room was pleasant More

Easy to make appointment. Service advisor called to recommend alignment. Car a done on time and courtesy van was quick to pick me up Service advisor called to recommend alignment. Car a done on time and courtesy van was quick to pick me up More

Service performed was completed on time, the staff was friendly. Explained the status of my car well and worked with me on a solution. friendly. Explained the status of my car well and worked with me on a solution. More