Colonial Volkswagen of Westborough - Service Center

Very helpful, and great communication. I feel confident in bringing my car in for service I feel confident in bringing my car in for service More

I've been coming to this dealership on and off for about 25 years. Many of the same people are still there, so it seems they not only take care of their customers, they take care of their staff. There are 25 years. Many of the same people are still there, so it seems they not only take care of their customers, they take care of their staff. There are, of course, new people from time to time -- such as Dylan -- but they all seem to be as competent and friendly as the familiar faces. More

Very positive experience with Colonial. Dylan was responsive and kept me informed throughout the day. Dylan was responsive and kept me informed throughout the day. More

Great customer service from begining to end ! Appreciate all tge help when i didnt know what was wrong Appreciate all tge help when i didnt know what was wrong More

I am glad that we were able to finally get the back ordered part to fix my car. Dylan is very friendly and helpful. ordered part to fix my car. Dylan is very friendly and helpful. More

Bill was great as usual! He kept me apprised of the status of repairs and service being done. He kept me apprised of the status of repairs and service being done. More

Excellent dealer. Everyone was extremely helpful and they really went beyond to meet our needs. Everyone was extremely helpful and they really went beyond to meet our needs. More

It goes a long way to be nice and helpful. My family and I are VW family. 4 from Westborough and 2 from private sales My family and I are VW family. 4 from Westborough and 2 from private sales More

Bill provided very helpful and straightforward service. All went well with no problem or delays All went well with no problem or delays More

Easy drop off and pick up, great communication, and the video from the technician was awesome (and something I’ve never seen before.) video from the technician was awesome (and something I’ve never seen before.) More