Colonial Volkswagen of Westborough - Service Center

Dylan provides exceptional service. The entire staff is competent and are technically well versed. They are a credit to Colonial VW The entire staff is competent and are technically well versed. They are a credit to Colonial VW More

My ID4 electric was not starting. I had it towed to Colonial Volkswagen. Dylan called me the next morning to discuss the issue. The car was with you for almost a week. Dylan kept me u I had it towed to Colonial Volkswagen. Dylan called me the next morning to discuss the issue. The car was with you for almost a week. Dylan kept me updated as to the progress daily and offer a loaner if I needed one. Dylan was pleasant and responsive. More

Very easy process. I dropped off my car the night before, left the keys in the dropbox, and by noon the next day, the pil change was complete and ready for pick-up! I dropped off my car the night before, left the keys in the dropbox, and by noon the next day, the pil change was complete and ready for pick-up! More

They do what needs to done and can give me rides to/from home. I’ve never had a problem with their work ir attitude. home. I’ve never had a problem with their work ir attitude. More

Excellent customer service Regular updates Provided detailed explanation of work being performed Completed in a timely manner detailed explanation of work being performed Completed in a timely manner More

I’ve purchased new but never leased before. Adrian made the leasing process for me very simple and easy to navigate. Found the trim level and color of car I was looking for. Answered all my Adrian made the leasing process for me very simple and easy to navigate. Found the trim level and color of car I was looking for. Answered all my questions promptly and kept me notified throughout all the steps of the delivery/financing/pickup process. Would definitely look for my next purchase or lease through him again. More

Excellent service. They were efficient and communicated well throughout the process. I have had my vehicle serviced at other dealers and Westboro is by far the best loc They were efficient and communicated well throughout the process. I have had my vehicle serviced at other dealers and Westboro is by far the best location! More

Though I now live 1:40 minutes away the level of service and trust I’ve built with Bill McGrath and his team continues to make the trip worthwhile. and trust I’ve built with Bill McGrath and his team continues to make the trip worthwhile. More

We've been customers for 13 years and we still come back. That is an indication of how exceptional this service team is. That is an indication of how exceptional this service team is. More

Professional, timely, good follow through. Thanks Bill and Billy. You guys are the best ever. Thanks Bill and Billy. You guys are the best ever. More