Colonial Volkswagen of Westborough - Service Center

Absolutely the best service dept anywhere. I bought out my Tiguan's lease in 2020, I still drive from Worcester to Westborough as I value the service I receive at Colonial VW I bought out my Tiguan's lease in 2020, I still drive from Worcester to Westborough as I value the service I receive at Colonial VW More

Had a minor issue with CarPlay on my Tiguan. Service department Dylan was very helpful from the beginning to finish also very friendly as well. I’m very pleased. Service department Dylan was very helpful from the beginning to finish also very friendly as well. I’m very pleased. More

All the staff I have encountered (with the exception of one salesperson maybe 5 or 6 years ago, whom I assume is gone) have been friendly, professional and efficient. one salesperson maybe 5 or 6 years ago, whom I assume is gone) have been friendly, professional and efficient. More

Dylan was phenomenal to work with. He is an excellent communicator and always relayed accurate information. He is an excellent communicator and always relayed accurate information. More

Great customer service, everything was fast and smooth. Did not feel pressured to purchase. They were able to give me deal within my budget. Did not feel pressured to purchase. They were able to give me deal within my budget. More

Amazing experience, communicated the whole time, was very satisfied with work they did, will come back again. satisfied with work they did, will come back again. More

excellent service, great guy Jon at the reception, always helps and tells, always friendly, I recommend contacting this service helps and tells, always friendly, I recommend contacting this service More

Always dependable and good to work with. , open regarding projected charges. friendly, Comfortable waiting area , open regarding projected charges. friendly, Comfortable waiting area More

A lot of car dealerships get a bad rep but I’ve had excellent experiences with Colonial VW of Westborough for over 5 years. Their service department is honest and tries to go the extra mile to keep you excellent experiences with Colonial VW of Westborough for over 5 years. Their service department is honest and tries to go the extra mile to keep your car running and looking great. Both for routine maintenance as well as the unexpected breakdown, they have done everything they could to minimize the disruption in my life when servicing my ID.4 (and the GTI before that). More

Excellent dealer, highly recommend. Service dept was polite and accommodating. Our 10K mile service appointment was completed quickly and they even washed our vehicle afterwards, to boo Service dept was polite and accommodating. Our 10K mile service appointment was completed quickly and they even washed our vehicle afterwards, to boot! More