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Colonial Volkswagen of Westborough - Service Center

Westborough, MA

4.9
1,376 Reviews

1,376 Reviews of Colonial Volkswagen of Westborough - Service Center

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November 01, 2024

Bill and his crew are the best. always on top of things to keep my VW's running at their best More

by DOCCHEZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Fallon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Lacey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Begin
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 01, 2024

I have had a very great experience with their services from buying my new VW and the following maintenance and repair. More

by Guoping
Recommend Dealer
Yes
Employees Worked With
Dylan Begin
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 30, 2024

Hello, This was our first experience with the dealership. My son has the car up from Florida and while I was visiting I wanted to make sure if was in good working order. They finished all the work fairly a More

by Pam C
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Fallon
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 30, 2024

I found an offer online and tried to match it in this dealership. They gave me clear feedback on the offer matching (unlike others that tried to pull me to their dealership by providing ambiguous info), More

by YAN.M.ZHAO
Recommend Dealer
Yes
Employees Worked With
Gina Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marc Schoenhammer
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 30, 2024

We had an awesome experience with Adrian at Colonial VW. He was helpful, knowledgeable and got our deal done in record time as the dealership was closing for the day. Mike, the sales manager was also great. More

by jmgxo73
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Pender
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adrian Minervini
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 29, 2024

I helped my daughter purchase her car from Colonial. The process was smooth and no issues. We would have liked to have gotten something for her trade though but ended up selling it privately for more mo More

by MKLEB34
Recommend Dealer
Yes
Employees Worked With
Bill Mcgrath
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 29, 2024

Excellent service. Great communication from experienced service advisors. This service department has an excellent reputation. More

by JMINI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Mcgrath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Fallon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Lacey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Begin
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 28, 2024

Excellent service! Really friendly staff that does great reliable work. Would recommend anyone to go here. More

by brendanlash26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Lacey
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 28, 2024

Bill made sure my car was completely safe to drive and fixed the recalls I had along with what I brought it in for. More

by MCKENZIE.A.CLARK.1999
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Mcgrath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Fallon
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 28, 2024

Communication was excellent. Service was prompt. Very easy drop off and pick up. Made appointment online More

by meldemarc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Fallon
5.0
This rating includes all reviews, with more weight given to recent reviews.
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