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Colonial Volkswagen of Westborough - Service Center

Westborough, MA

4.9
1,422 Reviews

1,422 Reviews of Colonial Volkswagen of Westborough - Service Center

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January 13, 2025

The service and parts staff at this dealership do a great job! Thank you Bill and Jon (and Abbey!) More

by PAIROLDI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Mcgrath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Fallon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Lacey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Abbey in parts
January 13, 2025

Every time we come its Always a good experience! They’re timely, efficient, and accommodating. More

by EJAGAZAR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Fallon
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 11, 2025

Great experience! Jon was mostly who I worked with! The communication was great everyone was friendly! It was discovered my vehicle has an oil leak, which to my suspic More

by CC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Fallon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Lacey
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 09, 2025

Another good experience. Made a same day appointment and was able to get a loaner to cover the multiple hours for scheduled maintenance. More

by dnvt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan Begin
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 09, 2025

Very good experience. I appreciate the complimentary ride service when leaving my car for the day. More

by june.scottboys
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Fallon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Lacey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Begin
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 09, 2025

Fantastic! All of the guys in the service department are extremely helpful and knowledgeable! Would definitely recommend them! More

by THECOMPUTERGUY1972
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Mcgrath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Fallon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Lacey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Begin
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 09, 2025

Best Service Center I have ever encountered! I continue to purchase cars here because the service is so easy and delightful. More

by WENDYLEEAUSTIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Mcgrath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Begin
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 07, 2025

Very nice experience, all went as desired, thanks to all, happy new year, all good More

by CAMOHN3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pierre Saliba
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gina Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brendan Gallagher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Collins
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 06, 2025

Service employees are super friendly and very helpful. Guided me through everything they saw (good and bad) and what they’d recommend More

by suzanne.sussman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Fallon
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 05, 2025

Bill and the team as always were fantastic. Quick and easy process and the video of the vehicle was awesome. Highly recommended for any service needs. More

by AV.HUTTON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Mcgrath
5.0
This rating includes all reviews, with more weight given to recent reviews.
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