Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
Colonial Volkswagen of Westborough - Service Center
Westborough, MA
1,414 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
1,414 Reviews of Colonial Volkswagen of Westborough - Service Center
Sort by
February 21, 2020
Great, fast service to fix an unexpected battery issue. They drove and picked me up from work on short notice. Jon was fantastic - informative and reassuring. They drove and picked me up from work on short notice. Jon was fantastic - informative and reassuring. More
by dcbrown112
Verified CustomerEmployees Worked With
February 20, 2020
This was my first service with my new VW. Everyone there was very knowledgeable and friendly from the outside check in stand to everyone behind the desk. Service went off flawlessly, so I have no com there was very knowledgeable and friendly from the outside check in stand to everyone behind the desk. Service went off flawlessly, so I have no complaints. More
by onorato.joe
Employees Worked With
February 19, 2020
great experience The service advisor Jon Lacey was very knowledgeable and friendly. he really went the extra mile to take care of my daughters Volkswagen eos. I would The service advisor Jon Lacey was very knowledgeable and friendly. he really went the extra mile to take care of my daughters Volkswagen eos. I would highly recommend him. More
by SIGNDRAFT1
Employees Worked With
February 14, 2020
The people in the service dept are always so nice and friendly. Always so helpful and quick on time to have your car maintained. I never have any complaints with this dealership friendly. Always so helpful and quick on time to have your car maintained. I never have any complaints with this dealership More
by SMANSFIELDM
February 14, 2020
This dealership is the best. My service advisor, Billy Mac and technician, Kevin, are trustworthy and up front. Current service advisor, John, was on the spot as well. Mac and technician, Kevin, are trustworthy and up front. Current service advisor, John, was on the spot as well. More
by MPHILLIPS9
February 13, 2020
Service A great job! Parts were available in a timely manner. Service time was expedited. I continue to come back to Colonial given years of great experiences A great job! Parts were available in a timely manner. Service time was expedited. I continue to come back to Colonial given years of great experiences with the service department. More
by JEFF
February 10, 2020
Brought my car in because I thought I heard humming from a wheel bearing and that wasn’t the problem and I got a free car wash on top of not having to pay for it being looked at a wheel bearing and that wasn’t the problem and I got a free car wash on top of not having to pay for it being looked at More
by Wubbalubbadubdub
Employees Worked With
February 07, 2020
Friendly service. He listened to my concerns and addressed them. I’m happy with the service I get every time I go to this dealership. John is a great representative, as is Bill. addressed them. I’m happy with the service I get every time I go to this dealership. John is a great representative, as is Bill. More
by GMAZARES
Employees Worked With
February 07, 2020
Warranty repair The sales experience was excellent. Needed to return for a warranty issue which involved extensive service. While it was frustrating to have a new The sales experience was excellent. Needed to return for a warranty issue which involved extensive service. While it was frustrating to have a new car with quality related issues, the quality repair work and high quality customer responsiveness made the entire experience positive overall. More
by JSTEELE6
February 07, 2020
I had my car serviced last Saturday and was very pleased with the overall service. Everyone I dealt with were pleasant and very professional. I highly recommend this dealership. with the overall service. Everyone I dealt with were pleasant and very professional. I highly recommend this dealership. More
by DAVIDBTAYLOR126
