Colonial Volkswagen of Westborough - Service Center
Westborough, MA
1,378 Reviews of Colonial Volkswagen of Westborough - Service Center
Service was quick and thorough and greatly appreciated. The gentleman at the service desk was very helpful, knowledgable and gave outstanding customer service. Thank you. The gentleman at the service desk was very helpful, knowledgable and gave outstanding customer service. Thank you. More
Correcting an oversight - Colonial does it right Bill and the staff at Colonial were great. I had recently purchased a CPO Beetle from the dealer and inadvertently there was not a second key or owne Bill and the staff at Colonial were great. I had recently purchased a CPO Beetle from the dealer and inadvertently there was not a second key or owners manual with the vehicle when I drove off the lot. The service department were quick to remedy the situation - providing the second key and the manual. Fahrvergnügen: It's what makes a car a Volkswagen :) More
Excellent service, above and beyond customer care, and a pleasure to deal with. My first VW; if all dealerships are like this, I’m sure it won’t be my last. pleasure to deal with. My first VW; if all dealerships are like this, I’m sure it won’t be my last. More
Thanks for a great first service thanks for the great first service on the car, Bill was great, you have a top notch service department! Thank you and keep it up thanks for the great first service on the car, Bill was great, you have a top notch service department! Thank you and keep it up More
Great, fast service to fix an unexpected battery issue. They drove and picked me up from work on short notice. Jon was fantastic - informative and reassuring. They drove and picked me up from work on short notice. Jon was fantastic - informative and reassuring. More
This was my first service with my new VW. Everyone there was very knowledgeable and friendly from the outside check in stand to everyone behind the desk. Service went off flawlessly, so I have no com there was very knowledgeable and friendly from the outside check in stand to everyone behind the desk. Service went off flawlessly, so I have no complaints. More
great experience The service advisor Jon Lacey was very knowledgeable and friendly. he really went the extra mile to take care of my daughters Volkswagen eos. I would The service advisor Jon Lacey was very knowledgeable and friendly. he really went the extra mile to take care of my daughters Volkswagen eos. I would highly recommend him. More
This dealership is the best. My service advisor, Billy Mac and technician, Kevin, are trustworthy and up front. Current service advisor, John, was on the spot as well. Mac and technician, Kevin, are trustworthy and up front. Current service advisor, John, was on the spot as well. More
The people in the service dept are always so nice and friendly. Always so helpful and quick on time to have your car maintained. I never have any complaints with this dealership friendly. Always so helpful and quick on time to have your car maintained. I never have any complaints with this dealership More
Service A great job! Parts were available in a timely manner. Service time was expedited. I continue to come back to Colonial given years of great experiences A great job! Parts were available in a timely manner. Service time was expedited. I continue to come back to Colonial given years of great experiences with the service department. More