Colonial Volkswagen of Westborough - Service Center

Incredible experience, couldn’t be happier. Excellent staff who turned their tough situation into an amazing outcome. Very very happy customer here, I’m blown away by how they handled everything. I will staff who turned their tough situation into an amazing outcome. Very very happy customer here, I’m blown away by how they handled everything. I will always bring my car back here for service. Car is running great! More

It was a good experience, with the opportunity to have my vehicle serviced during my visit, comfortable waiting area and the car wash was a nice closing to an unexpected breakdown vehicle serviced during my visit, comfortable waiting area and the car wash was a nice closing to an unexpected breakdown More

Bill, John, and the rest of the team in service went out of their way to see that I was happy with the service they provided, and that I was not without transportation, while they sorted out an unexpected p of their way to see that I was happy with the service they provided, and that I was not without transportation, while they sorted out an unexpected problem with my car. While they might think they were just doing their jobs, their effort is far beyond what most people would, or could, put forth. I am thankful for being able to look to them for all of the service needs for my CPO VW. More

Awesome Dealership!! They help me fixing my car. Excellent service. But my car needed more fixing and we preferred to trade in the car for a new one. Excellent service. But my car needed more fixing and we preferred to trade in the car for a new one. More

Service is beyond impeccable I brought my car in to have a tire replaced and an alignment and it turned out that I needed all 4 replaced. Jon Lacey was professional and thorough i I brought my car in to have a tire replaced and an alignment and it turned out that I needed all 4 replaced. Jon Lacey was professional and thorough in explaining the need and the cost. Car runs great and their waiting area is very work friendly. My family thanks you for keeping me safe and productive!! :) More

Brought my car in for a check engine light issue and a water leak on the floor behind the drivers seat, as usual, excellent service and communication throughout repair process. water leak on the floor behind the drivers seat, as usual, excellent service and communication throughout repair process. More

Friendly, helpful and welcoming crew at the service department, the reason I keep coming back to this location. Thanks to the whole team, keep up the great work! department, the reason I keep coming back to this location. Thanks to the whole team, keep up the great work! More

Awesome! John was great as usual. Very informative, accurate and right on time. Waiting area was very comfortable, clean and convenient. I’ll be back soon. accurate and right on time. Waiting area was very comfortable, clean and convenient. I’ll be back soon. More

Great service rep. Dropped my car of on a Saturday expected a 2 day repair. Part was delayed and I didn’t get my car back until Thursday night. expected a 2 day repair. Part was delayed and I didn’t get my car back until Thursday night. More