Colonial Volkswagen of Westborough - Service Center

Bill was great. First person to ever treat me with respect from a VW dealership. I have had non stop issues since I purchased my car and Bill seemed to care about my concern and try and find a way to respect from a VW dealership. I have had non stop issues since I purchased my car and Bill seemed to care about my concern and try and find a way to fix it. More

Professional Service Bill greeted me with heightened awareness of the current pandemic. He maintained social distancing protocol and extended his professional courtesy thr Bill greeted me with heightened awareness of the current pandemic. He maintained social distancing protocol and extended his professional courtesy throughout the entire recall repair service period. More

The service department operates very professionally. The front associates can always answer your questions. And the whole department works as a team and accommodate there customers. front associates can always answer your questions. And the whole department works as a team and accommodate there customers. More

Colonial service and sales always goes above and beyond any other dealer I have been to. Everyone is always knowledgeable and helpful. Highly recommend this dealer. any other dealer I have been to. Everyone is always knowledgeable and helpful. Highly recommend this dealer. More

Called in a panic about warning light on in a 5 week old car. I could come in immediately and it was very minor. He explained all to me calmly and gently. He made my concern valid. car. I could come in immediately and it was very minor. He explained all to me calmly and gently. He made my concern valid. More

My visits to this dealership have always been positive. The employees strike me as being very customer oriented. It's a pleasure dealing with them! Steve The employees strike me as being very customer oriented. It's a pleasure dealing with them! Steve More

Excellence from top to bottom. I have been a customer of Colonial VW since I bought my first Golf in 2000. Sales and service has always been top notch. These folks are honest, tru I have been a customer of Colonial VW since I bought my first Golf in 2000. Sales and service has always been top notch. These folks are honest, trustworthy, and always take care of me. I travel from Everett to Westboro just for Colonial VW. I would go nowhere else. Bobby D. More

They are courteous, efficient, and attentive to detail. My experience was ver positive and I will be back. The dealership is immaculate, too, a nice surprise! My experience was ver positive and I will be back. The dealership is immaculate, too, a nice surprise! More

Terrific service, fast and great job. In and out with a pile of maintenance tasks in less than 2 days. Very satisfied. Thank you very much! pile of maintenance tasks in less than 2 days. Very satisfied. Thank you very much! More

Incredible experience, couldn’t be happier. Excellent staff who turned their tough situation into an amazing outcome. Very very happy customer here, I’m blown away by how they handled everything. I will staff who turned their tough situation into an amazing outcome. Very very happy customer here, I’m blown away by how they handled everything. I will always bring my car back here for service. Car is running great! More