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Colonial Volkswagen of Westborough - Service Center
Westborough, MA
1,377 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,377 Reviews of Colonial Volkswagen of Westborough - Service Center
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August 03, 2020
No surprises here, professional advisors I have taken my Volkswagen here for several years. I tried other auto chains to service my car and they screwed it up. The service advisors are experi I have taken my Volkswagen here for several years. I tried other auto chains to service my car and they screwed it up. The service advisors are experiences and professional. So far my 2012 Sportswagen has racked up over 285,000 mile and still going. Thanks Team More
by Johnnie b.
Verified Customer
August 03, 2020
Great service, as usual These guys are the best, from sales to service! My last couple of trips Jon Lacey has gone over and above what I would have expected. Going to contin These guys are the best, from sales to service! My last couple of trips Jon Lacey has gone over and above what I would have expected. Going to continue to have my car serviced here, as long as I have it and then, when the time is right, go upstairs and buy a new one. :-) More
by DOUG83
Employees Worked With
July 30, 2020
Great buying experience, great service since. I took many test rides, and eventually purchased my car here last summer (2019). Since then, it's gone in for the usual maintenance visits, and have n I took many test rides, and eventually purchased my car here last summer (2019). Since then, it's gone in for the usual maintenance visits, and have never been disappointed. Pierre was patient with me during the test rides and purchase, and Jon L is a gift to service centers anywhere. More
by It's Jesse
July 30, 2020
I have been taken and having my VW’s serviced for years. The service to my VW is excellent the technician do the job right the first time. The service to my VW is excellent the technician do the job right the first time. More
by Nick D.
Employees Worked With
Other Employees :
Bill McGrath, Michael Ledowsky, Ky Bun
July 30, 2020
Excellent Customer Service & Communication. Jon took Excellent Customer Service & Communication. Jon took great care & patience explaining the service my car would require... Grateful for excellent ser Excellent Customer Service & Communication. Jon took great care & patience explaining the service my car would require... Grateful for excellent service. Recall service repair. 000 00 More
by kate.welch05
Employees Worked With
June 27, 2020
Above and Beyond Very pleasant and attentive staff, even as they were being overwhelmed with calls. They went above and beyond to ensure my car was serviced properly a Very pleasant and attentive staff, even as they were being overwhelmed with calls. They went above and beyond to ensure my car was serviced properly and in a timely fashion. Would recommend, I will definitely be going back there. More
by JonF
Employees Worked With
June 16, 2020
Great Service I have been going to Colonial Volkswagen Westborough for over 8 years. Have purchased the last two cars, new and used and have been always satisfied w I have been going to Colonial Volkswagen Westborough for over 8 years. Have purchased the last two cars, new and used and have been always satisfied with the service. They are friendly, personal and stress free. More
by JACQUELINE.VE
May 22, 2020
Personal, friendly, professional in all aspects.They are Personal, friendly, professional in all aspects. They are the main reason I buy a VW. I would recommend this dealership over any manufacturer or loc Personal, friendly, professional in all aspects. They are the main reason I buy a VW. I would recommend this dealership over any manufacturer or location by far More
by WARREN.FREDA
May 13, 2020
Fantastic service as always They performed a recall on my wife's Tiguan and they were very prompt as usual and they washed the car when they were done. They performed a recall on my wife's Tiguan and they were very prompt as usual and they washed the car when they were done. More
by Pespo45
