Colonial Volkswagen of Westborough - Service Center

Always The Best I’ve been a loyal service customer of Colonial since 2007. I’ll never bring my car anywhere else. Each visit, they are honest and reliable. My car is I’ve been a loyal service customer of Colonial since 2007. I’ll never bring my car anywhere else. Each visit, they are honest and reliable. My car is always taken great care of and returns to me just as clean as I left it. They won’t try to sell you any service you don’t need, which is nice. I just had a 50k service done here for hundreds less than a quote from another VW dealer in the area, same service, same parts, better people. Jon has been a great addition to the team and it’s a pleasure dealing with him each time we visit! More

Great service from Billy at colonial VW westboro Great service from Billy, Jon, and Dylan! Every time I go into Colonial VW of Westboro they treat me right. They are very knowledgeable and helpful, a Great service from Billy, Jon, and Dylan! Every time I go into Colonial VW of Westboro they treat me right. They are very knowledgeable and helpful, always answering my questions or knowing who to ask for the info I need. I've been a customer of Colonial VW for over 8 years now, and the service department has taken care of my vehicles for over 365,000 miles of service! I wouldn't go anywhere else for my VW service needs. Billy has been working at Colonial since I first started going there, and he certainly knows his stuff. Highly recommended! More

Best service around I’ve been to many dealerships over the years and I love that I’ve seen the same people there over May years. After defecting to Audi for a few years I I’ve been to many dealerships over the years and I love that I’ve seen the same people there over May years. After defecting to Audi for a few years I came back to Volkswagen and billy was still there and remembered my name. Mind blown. Realize what you have! More

Love Billy Billy is the best He speaks the truth and gives it to you every time. Bring every car to Billy, even if it's not a VW. Billy is the best He speaks the truth and gives it to you every time. Bring every car to Billy, even if it's not a VW. More

Excellent service!!!! I have recently purchased a VW Tiguan and needed to bring it in for a minor repair of a sun visor light. I am sharing my experience because it is impo I have recently purchased a VW Tiguan and needed to bring it in for a minor repair of a sun visor light. I am sharing my experience because it is important to give accolades when deserved. I have also had my recent 30 day check up as well. Both times Jon Lacey, my service advisor was professional, polite, knowledgeable, and very helpful. I am very pleased the services I received. More

Honest and Excellent Customer Service I have a VW dealership that is 5 minutes away from me but I prefer to drive 35 minutes to Colonial VW of Westborough because of the excellent customer I have a VW dealership that is 5 minutes away from me but I prefer to drive 35 minutes to Colonial VW of Westborough because of the excellent customer service and honesty provided by Jon Lacey. I appreciate that the waiting area is clean and I am kept updated on the progress of the service. I will continue going to Jon at Colonial for future service of my VW More

Good Service Jonathan was attentive and very informative. Didn't try to sale me on service I diden't need. 2nd trip having work done there, very professional staf Jonathan was attentive and very informative. Didn't try to sale me on service I diden't need. 2nd trip having work done there, very professional staff. I will continue having my service done at Colonal. More

trust BILL MAC he tells you what needs to get done, what can wait. Hes on of the only honest ones left. ALWAYS GO TO SEE BILL MAC!!!!! he tells you what needs to get done, what can wait. Hes on of the only honest ones left. ALWAYS GO TO SEE BILL MAC!!!!! More

gtiguy Ok , may be strange but I work for BMW as a technician but own a GTI (autobahn edition and I love it) but I wanted to say colonial employees a great Ok , may be strange but I work for BMW as a technician but own a GTI (autobahn edition and I love it) but I wanted to say colonial employees a great group of service guys. Even though I’m a technician at BMW, at times I need someone more familiar with the product and these guys are always willing to help. Keep the crew and keep up the good work. More