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Colonial Volkswagen of Westborough - Service Center

Westborough, MA

4.9
1,377 Reviews

1,377 Reviews of Colonial Volkswagen of Westborough - Service Center

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August 15, 2020

As always, work was done as promised, for the price I was told, in the time I was told. Helpful, honest, dependable people. Definitely a returning customer. More

by BKOHLER3
Recommend Dealer
Yes
Employees Worked With
Bill Fallon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Lacey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Begin
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 14, 2020

I had a very positive service experience at Colonial VW. My representative was informative and helpful. The maintenance was performed faster than expected and Bill kept me updated via call. Thanks. More

by DLAGARES
Recommend Dealer
Yes
Employees Worked With
Bill Fallon
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 14, 2020

Excellent Service!! We have been serviced by Colonial VW in Westborough and have always been more than satisfied. Bill Mac and his team are superb!! Always a pleasant vi More

by Pearl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Mcgrath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Fallon
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 14, 2020

Service was quick, staff were pleasant. With regular maintenance at Colonial, I haven’t had any mechanical issues with my vehicle. I’ve worked with Dylan before, he’s a really knowledgeable and helpfu More

by noahaburnett
Recommend Dealer
Yes
Employees Worked With
Dylan Begin
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 14, 2020

Great job, as usual The appointment was available when it was convenient for me. They did what I asked, including having a tech work with me on some issues I was having More

by MBROWN1003
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon Lacey
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 14, 2020

Great Service! Jon and the service crew at Colonial VW were great! Jon was very friendly, knowledgable and responsive, I was able to get an appointment quickly. I wa More

by SERVICE79
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon Lacey
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 14, 2020

Best dealership around Always friendly makes an extra effort to get your service done ASAP and fixed right the first time they have parts on hand for my repair More

by BOB.LAHUE
Recommend Dealer
Yes
Employees Worked With
Bill Mcgrath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Fallon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Lacey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Begin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Len Crosscup, Michael Ledowsky, Ky Bun
August 10, 2020

service - oil change 20,000 mile service - oil change 20,000 mile service - oil change 20,000 mile service - oil change 20,000 mile service - oil change 20,000 mile s More

by nick.lombardo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Fallon
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 03, 2020

Great VW Service This is great place for service. Everyone is friendly and professional. There is outside tables and their inside waiting room is a large area. I recom More

by puckett276
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Bill Fallon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Begin
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 03, 2020

The service team did a great job in servicing my Tiguan for its 30k service. Also had rear brakes, an alignment and a detailing. All finished on time and well done! More

by dcimorse57
Recommend Dealer
Yes
Employees Worked With
Bill Fallon
5.0
This rating includes all reviews, with more weight given to recent reviews.
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