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Colonial Volkswagen of Westborough - Service Center

Westborough, MA

4.9
1,377 Reviews

1,377 Reviews of Colonial Volkswagen of Westborough - Service Center

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October 18, 2020

Always friendly and professional, Colonial VW in Westborough continues to be the choice for my car’s annual check. You have to trust the people who maintain your car and I trust Colonial’s crew. More

by JLLJAG
Recommend Dealer
Yes
Employees Worked With
Jon Lacey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 20, 2020 -

Colonial Volkswagen of Westborough responded

Thanks from our team! Colonial VW

October 16, 2020

Service was excellent. I called in the morning and they took me right away. The service was completed earlier than I expected. The personnel were friendly More

by PABTCO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon Lacey
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 15, 2020

Amazing group of professionals that offer outstanding customer service. I can say enough about the character and integrity of your service and management departments. Job well done : ) More

by Crabragoon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Mcgrath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Fallon
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 13, 2020

Friendly and prompt service. Billy and the dealership stood behind their product which made me happy. Very pleased with everything so far. Thank you again. More

by mark-goff
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Fallon
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 09, 2020

super service the best!!!!!!! great price had me in and out super quick nice and clean and comfortable waiting area staff very helpful great location!!!!!!!!!! More

by PROCOPIO3000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Fallon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Begin
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 09, 2020

My wife and I have been coming here for seven years, will be coming here for many more. Bill McGrath and Jon Lacey are phenomenal service advisors! They always make sure that we're fully informed about our c More

by MANNING047
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Mcgrath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Lacey
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 07, 2020

The service is always excellent at Colonial Volkswagen. I have had my EOS for 11 years and the service folks have always been there for me. More

by CNOYES1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Fallon
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 02, 2020

From purchase to visit oil change, everything was easy. Everyone was helpful, didn’t waste my time and were pleasant to deal with. No regrets. More

by LAURIELAW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon Lacey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Patrock
October 01, 2020

Billie was great, prompt and explained everything to me for the car service. I had a state inspection completed. Was quick and car wash was even offered, complimentary. Great place to have VW serviced, More

by L.SPEAR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Fallon
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 25, 2020

I recently had a “Dealer induced service glitch” resulting from a fluid change service. This resulted in a breakdown 90 miles from home. It was resolved at no charge, by 3 of Colonial’s Service Staf More

by SARLON2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Fallon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Lacey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Begin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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