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Colonial Volkswagen of Westborough - Service Center
Westborough, MA
1,271 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,271 Reviews of Colonial Volkswagen of Westborough - Service Center
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February 14, 2020
This dealership is the best. My service advisor, Billy Mac and technician, Kevin, are trustworthy and up front. Current service advisor, John, was on the spot as well. Mac and technician, Kevin, are trustworthy and up front. Current service advisor, John, was on the spot as well. More
by MPHILLIPS9
Verified Customer
February 13, 2020
Service A great job! Parts were available in a timely manner. Service time was expedited. I continue to come back to Colonial given years of great experiences A great job! Parts were available in a timely manner. Service time was expedited. I continue to come back to Colonial given years of great experiences with the service department. More
by JEFF
February 10, 2020
Brought my car in because I thought I heard humming from a wheel bearing and that wasn’t the problem and I got a free car wash on top of not having to pay for it being looked at a wheel bearing and that wasn’t the problem and I got a free car wash on top of not having to pay for it being looked at More
by Wubbalubbadubdub
Employees Worked With
February 07, 2020
Warranty repair The sales experience was excellent. Needed to return for a warranty issue which involved extensive service. While it was frustrating to have a new The sales experience was excellent. Needed to return for a warranty issue which involved extensive service. While it was frustrating to have a new car with quality related issues, the quality repair work and high quality customer responsiveness made the entire experience positive overall. More
by JSTEELE6
February 07, 2020
I had my car serviced last Saturday and was very pleased with the overall service. Everyone I dealt with were pleasant and very professional. I highly recommend this dealership. with the overall service. Everyone I dealt with were pleasant and very professional. I highly recommend this dealership. More
by DAVIDBTAYLOR126
February 07, 2020
Friendly service. He listened to my concerns and addressed them. I’m happy with the service I get every time I go to this dealership. John is a great representative, as is Bill. addressed them. I’m happy with the service I get every time I go to this dealership. John is a great representative, as is Bill. More
by GMAZARES
Employees Worked With
February 06, 2020
Great service department! Not the dealership I bought from but will be the dealership I do service with. Punctual with timing and informing customer of the status of the vehicle. from but will be the dealership I do service with. Punctual with timing and informing customer of the status of the vehicle. More
by Clbarber1228
Employees Worked With
February 05, 2020
Very efficient service team Well run service team, quick and easy. The waiting room and sales area a comfortable, with coffee in snacks to make the wait a little easier Well run service team, quick and easy. The waiting room and sales area a comfortable, with coffee in snacks to make the wait a little easier More
by Ray
Employees Worked With
I don't know who handled my service
February 05, 2020
Great service They did what they said that they would when they said that they would and charged a fair price.car was washed,inspected and serviced while I waited. They did what they said that they would when they said that they would and charged a fair price.car was washed,inspected and serviced while I waited. More
by RRAY3
February 05, 2020
Thank you! Thank goodness for extended warranties! Jon was very helpful and considerate. I have consistently received excellent service whenever I bring my car h Thank goodness for extended warranties! Jon was very helpful and considerate. I have consistently received excellent service whenever I bring my car here. Thank you again! More
by pdn190
Employees Worked With
