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Colonial Volkswagen of Westborough - Service Center
Westborough, MA
1,271 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,271 Reviews of Colonial Volkswagen of Westborough - Service Center
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February 27, 2020
Fantastic. Dylan and the team were very helpful and communicative throughout. Look forward to continually using the servive department here and know well be in good hands communicative throughout. Look forward to continually using the servive department here and know well be in good hands More
by Nh
Verified CustomerEmployees Worked With
February 25, 2020
Service was quick and thorough and greatly appreciated. The gentleman at the service desk was very helpful, knowledgable and gave outstanding customer service. Thank you. The gentleman at the service desk was very helpful, knowledgable and gave outstanding customer service. Thank you. More
by ALEKMANJULIA
Employees Worked With
February 24, 2020
Correcting an oversight - Colonial does it right Bill and the staff at Colonial were great. I had recently purchased a CPO Beetle from the dealer and inadvertently there was not a second key or owne Bill and the staff at Colonial were great. I had recently purchased a CPO Beetle from the dealer and inadvertently there was not a second key or owners manual with the vehicle when I drove off the lot. The service department were quick to remedy the situation - providing the second key and the manual. Fahrvergnügen: It's what makes a car a Volkswagen :) More
by Diggerhd
February 22, 2020
Excellent service, above and beyond customer care, and a pleasure to deal with. My first VW; if all dealerships are like this, I’m sure it won’t be my last. pleasure to deal with. My first VW; if all dealerships are like this, I’m sure it won’t be my last. More
by S.B.SANTAMARIA
February 21, 2020
Great, fast service to fix an unexpected battery issue. They drove and picked me up from work on short notice. Jon was fantastic - informative and reassuring. They drove and picked me up from work on short notice. Jon was fantastic - informative and reassuring. More
by dcbrown112
Employees Worked With
February 21, 2020
Thanks for a great first service thanks for the great first service on the car, Bill was great, you have a top notch service department! Thank you and keep it up thanks for the great first service on the car, Bill was great, you have a top notch service department! Thank you and keep it up More
by MDEJOHN
Employees Worked With
February 20, 2020
This was my first service with my new VW. Everyone there was very knowledgeable and friendly from the outside check in stand to everyone behind the desk. Service went off flawlessly, so I have no com there was very knowledgeable and friendly from the outside check in stand to everyone behind the desk. Service went off flawlessly, so I have no complaints. More
by onorato.joe
Employees Worked With
February 19, 2020
great experience The service advisor Jon Lacey was very knowledgeable and friendly. he really went the extra mile to take care of my daughters Volkswagen eos. I would The service advisor Jon Lacey was very knowledgeable and friendly. he really went the extra mile to take care of my daughters Volkswagen eos. I would highly recommend him. More
by SIGNDRAFT1
Employees Worked With
February 14, 2020
The people in the service dept are always so nice and friendly. Always so helpful and quick on time to have your car maintained. I never have any complaints with this dealership friendly. Always so helpful and quick on time to have your car maintained. I never have any complaints with this dealership More
by SMANSFIELDM
