Colonial Volkswagen of Westborough - Service Center

I’m new to Massachusetts and found Colonial VW service department to be competent, efficient and eager to go the extra mile to connect with the customer. The waiting area provided lots of room, light and department to be competent, efficient and eager to go the extra mile to connect with the customer. The waiting area provided lots of room, light and seating options to let you feel, safe and productive while you wait. More

Colonial has always been top notch. Their shuttle service saved us time with an errand, instead of sitting in the showroom. It’s a wonderful perk saved us time with an errand, instead of sitting in the showroom. It’s a wonderful perk More

Great place. Cordial and professional service. They changed the wheel bolts (lock bolts) quickly, even without scheduling. Jon from the service department is an incredible guy. And while waiting for th changed the wheel bolts (lock bolts) quickly, even without scheduling. Jon from the service department is an incredible guy. And while waiting for the service to be performed, the sales team was very attentive, showing the new models, answering our questions without trying to sell a new car. It made me want to buy a car at Colonial VW. More

The service at this dealership is outstanding. The people there treat you with respect and are very considerate about your needs. I trust them with my vehicle and will only bring there. there treat you with respect and are very considerate about your needs. I trust them with my vehicle and will only bring there. More

Great job as usual. In and out for a state inspection sticker. I had great converstion with their EV guy. Looking forward to seeing the i. EVs. sticker. I had great converstion with their EV guy. Looking forward to seeing the i. EVs. More

Good job. Fast service. Customer Service was good. Jon Lacey was good fast friendly and to the point. Looking forward to more service like this. Jon Lacey was good fast friendly and to the point. Looking forward to more service like this. More

great customer service. very friendly and take care of business in a prompt time frame. was not expecting my first fill up with fuel! thank you business in a prompt time frame. was not expecting my first fill up with fuel! thank you More

Great service as usual. Never had a bad experience there. This is my fourth VW from Colonial Volkswagen and looking to get another one real soon. This is my fourth VW from Colonial Volkswagen and looking to get another one real soon. More

All good service. Customer service was good. Speed of addressing the issue was good. Overall it was great. It was a nice day when I dropped it off. addressing the issue was good. Overall it was great. It was a nice day when I dropped it off. More

We had a big problem that they didn’t initially catch We had a big problem that they didn’t initially catch because they thought one solution would solve it, but after the real problem was discovered the We had a big problem that they didn’t initially catch because they thought one solution would solve it, but after the real problem was discovered they went above and beyond to make sure the car was fixed, safe, and we were taken care of. They communicated thoroughly with us throughout the entire repair, did it in a timely fashion even over the holidays, and gave us a loaner for the duration of the repair. We will absolutely come back. Very thankful. More