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Colonial Volkswagen of Westborough - Service Center

Westborough, MA

4.9
1,272 Reviews

1,272 Reviews of Colonial Volkswagen of Westborough - Service Center

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March 22, 2020

Excellence from top to bottom. I have been a customer of Colonial VW since I bought my first Golf in 2000. Sales and service has always been top notch. These folks are honest, tru More

by DRDEREGIS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Mcgrath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Fallon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Lacey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Begin
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 18, 2020

They are courteous, efficient, and attentive to detail. My experience was ver positive and I will be back. The dealership is immaculate, too, a nice surprise! More

by ANNPALMER49
Recommend Dealer
Yes
Employees Worked With
Bill Fallon
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 15, 2020

Terrific service, fast and great job. In and out with a pile of maintenance tasks in less than 2 days. Very satisfied. Thank you very much! More

by dcooper2025
Recommend Dealer
Yes
Employees Worked With
Bill Fallon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Lacey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Begin
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 14, 2020

Incredible experience, couldn’t be happier. Excellent staff who turned their tough situation into an amazing outcome. Very very happy customer here, I’m blown away by how they handled everything. I will More

by SJGOLDTHORPE
Recommend Dealer
Yes
Employees Worked With
Bill Mcgrath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Lacey
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 11, 2020

It was a good experience, with the opportunity to have my vehicle serviced during my visit, comfortable waiting area and the car wash was a nice closing to an unexpected breakdown More

by MARKORAM
Recommend Dealer
Yes
Employees Worked With
Jon Lacey
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 09, 2020

Bill, John, and the rest of the team in service went out of their way to see that I was happy with the service they provided, and that I was not without transportation, while they sorted out an unexpected p More

by S.B.SANTAMARIA
Recommend Dealer
Yes
Employees Worked With
Bill Mcgrath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Lacey
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 07, 2020

Awesome Dealership!! They help me fixing my car. Excellent service. But my car needed more fixing and we preferred to trade in the car for a new one. More

by H.MARREROLPN92
Recommend Dealer
Yes
Employees Worked With
Dylan Begin
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 05, 2020

Service is beyond impeccable I brought my car in to have a tire replaced and an alignment and it turned out that I needed all 4 replaced. Jon Lacey was professional and thorough i More

by rborno
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon Lacey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Begin
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 04, 2020

Brought my car in for a check engine light issue and a water leak on the floor behind the drivers seat, as usual, excellent service and communication throughout repair process. More

by ERICBRUGGER
Recommend Dealer
Yes
Employees Worked With
Jon Lacey
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 29, 2020

Friendly, helpful and welcoming crew at the service department, the reason I keep coming back to this location. Thanks to the whole team, keep up the great work! More

by HANNA
Recommend Dealer
Yes
Employees Worked With
Bill Mcgrath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Fallon
5.0
This rating includes all reviews, with more weight given to recent reviews.
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