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Colonial Volkswagen of Westborough - Service Center

Westborough, MA

4.9
1,272 Reviews

1,272 Reviews of Colonial Volkswagen of Westborough - Service Center

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April 14, 2020

Great service I've been serviced my cars the team at Colonial for over 10 years and they are always honest, upfront and great to deal with. More

by SROBY0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Mcgrath
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 14, 2020

During a tough time, it was nice to see that they were open! Hello, As always, I received great service! With the covid 19 around, it was nice to see that they were still open. Unfortunately, my car will need More

by THECOMPUTERGUY1972
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Fallon
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 11, 2020

Outstanding service! I would like to thank Bill McGrath for another five start service he extended me over the last 18+ years. Also, special Thanks to Michael (Service Te More

by chrispapit
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Mcgrath
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 11, 2020

The service provided by this dealership is excellent Our experience with the service provided during this unusual time due to the Coronavirus was excellent and did not require us to enter their facility. More

by Ron Barney
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Mcgrath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Fallon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Lacey
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 09, 2020

Bill was great. First person to ever treat me with respect from a VW dealership. I have had non stop issues since I purchased my car and Bill seemed to care about my concern and try and find a way to More

by TABITHACASTONGUAY
Recommend Dealer
Yes
Employees Worked With
Bill head of service department
April 09, 2020

Professional Service Bill greeted me with heightened awareness of the current pandemic. He maintained social distancing protocol and extended his professional courtesy thr More

by xhong0
Recommend Dealer
Yes
Employees Worked With
Bill Mcgrath
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 08, 2020

The service department operates very professionally. The front associates can always answer your questions. And the whole department works as a team and accommodate there customers. More

by SUSANCHRISTEDES
Recommend Dealer
Yes
Employees Worked With
Bill Mcgrath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Fallon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gina Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Lacey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Begin
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 01, 2020

Colonial service and sales always goes above and beyond any other dealer I have been to. Everyone is always knowledgeable and helpful. Highly recommend this dealer. More

by Pilot14
Recommend Dealer
Yes
Employees Worked With
Bill Mcgrath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Lacey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Derek Power
March 31, 2020

Called in a panic about warning light on in a 5 week old car. I could come in immediately and it was very minor. He explained all to me calmly and gently. He made my concern valid. More

by JUDITH.HARDY
Recommend Dealer
Yes
Employees Worked With
Jon Lacey
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 22, 2020

My visits to this dealership have always been positive. The employees strike me as being very customer oriented. It's a pleasure dealing with them! Steve More

by STEVEMAC829
Recommend Dealer
Yes
Employees Worked With
Bill Fallon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Begin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cal Angus, George Akhpatelov
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