Colonial Volkswagen of Westborough - Service Center
Westborough, MA
1,272 Reviews of Colonial Volkswagen of Westborough - Service Center
Always a pleasure to visit Bill and the team there take good care of the car and the customer. You can take care of the car at a social distance. Bill and the team there take good care of the car and the customer. You can take care of the car at a social distance. More
Great service even with all the craziness going on. It was quick and when i wanted to go for a smoke I was directed to a nice spot to smoke. was quick and when i wanted to go for a smoke I was directed to a nice spot to smoke. More
Trusted, Honest, reliable. I am a long time customer. I have purchased several vehicles and always use the service department. The cost is a little more but I find it worth it. They stand behind their work have purchased several vehicles and always use the service department. The cost is a little more but I find it worth it. They stand behind their work with out a hassle. More
Excellent service as always. Bill McGrath supervised my annual service and inspection sticker with his professional, knowledgeable and friendly manner, in keeping with many past visits. During this challen annual service and inspection sticker with his professional, knowledgeable and friendly manner, in keeping with many past visits. During this challenging time he is doing a truly excellent job. Many thanks! More
Fantastic service; gets the job done! This is a great team to service all of our VW vehicles. Great use of technology to communicate, full explanation of work to be done and anticipated pr This is a great team to service all of our VW vehicles. Great use of technology to communicate, full explanation of work to be done and anticipated pricing. Easy drop off and pick up; great customer waiting area, too. Best of all, the service managers are great people who take a personal interest in quality work and customer satisfaction. More
Five star service for sure... Bill is the nicest person I have ever encountered at any car dealership... I highly recommend getting your service done there.... have ever encountered at any car dealership... I highly recommend getting your service done there.... More
Outstanding service as usual. This visit made me nervous due to the COVID-19 situation and I feared that it would really slow down my service. Boy was I wrong. I thought that with This visit made me nervous due to the COVID-19 situation and I feared that it would really slow down my service. Boy was I wrong. I thought that with only the Service Manager doing the writing and assumed a skeleton staff in the shop, I'd wait all day. No way. I still got my quality video explaination of the work and they also found more problems that I did not even noticed. Well the work got done in the time they said it would take and my car felt fantastic to drive. Keep up the good work and stay safe. More
Excellent as usual I called on Friday for quote on tires for my 2017 VW GTI. I received a quote and scheduled my appointment for Monday. The tires were installed and r I called on Friday for quote on tires for my 2017 VW GTI. I received a quote and scheduled my appointment for Monday. The tires were installed and ready within 2 hours. More
Everyone is always professional, helpful and informative about the service needed. Staff is always very knowledgeable and I know the work being done is only what is needed! about the service needed. Staff is always very knowledgeable and I know the work being done is only what is needed! More
40K service and more Despite the COVID situation we're in, I brought my car in for a knocking sound, which turned out to be worned out bearings. Billy and his team did an Despite the COVID situation we're in, I brought my car in for a knocking sound, which turned out to be worned out bearings. Billy and his team did an awesome job as usual despite with a smaller crew. Gave me a loaner and in addition to the bearings work, took care of 40K service and a leaky tire. Nice work folks and highly recommend them More