Back

Colonial Volkswagen of Westborough - Service Center

Westborough, MA

4.9
1,272 Reviews

1,272 Reviews of Colonial Volkswagen of Westborough - Service Center

Sort by
May 01, 2020

Always a pleasure to visit Bill and the team there take good care of the car and the customer. You can take care of the car at a social distance. More

by ALLYSON12345
Recommend Dealer
Yes
Employees Worked With
Bill Mcgrath
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2020

Great service even with all the craziness going on. It was quick and when i wanted to go for a smoke I was directed to a nice spot to smoke. More

by JSEBASTIANRP
Recommend Dealer
Yes
Employees Worked With
Bill Mcgrath
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 25, 2020

Trusted, Honest, reliable. I am a long time customer. I have purchased several vehicles and always use the service department. The cost is a little more but I find it worth it. They stand behind their work More

by BOBJANE
Recommend Dealer
Yes
Employees Worked With
Bill McGrath
April 24, 2020

Excellent service as always. Bill McGrath supervised my annual service and inspection sticker with his professional, knowledgeable and friendly manner, in keeping with many past visits. During this challen More

by MFBINK
Recommend Dealer
Yes
Employees Worked With
Bill McGrath, Service Manager
April 23, 2020

Fantastic service; gets the job done! This is a great team to service all of our VW vehicles. Great use of technology to communicate, full explanation of work to be done and anticipated pr More

by SLGORMAN17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Mcgrath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Fallon
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 23, 2020

Five star service for sure... Bill is the nicest person I have ever encountered at any car dealership... I highly recommend getting your service done there.... More

by DINNERANDCOMPANYCATERING
Recommend Dealer
Yes
Employees Worked With
Bill Fallon
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 23, 2020

Outstanding service as usual. This visit made me nervous due to the COVID-19 situation and I feared that it would really slow down my service. Boy was I wrong. I thought that with More

by mike@torosian.net
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Mcgrath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jimmy the technician
April 21, 2020

Excellent as usual I called on Friday for quote on tires for my 2017 VW GTI. I received a quote and scheduled my appointment for Monday. The tires were installed and r More

by ND_SEAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Mcgrath
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 21, 2020

Everyone is always professional, helpful and informative about the service needed. Staff is always very knowledgeable and I know the work being done is only what is needed! More

by CHARLESM74
Recommend Dealer
Yes
Employees Worked With
Bill Fallon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Lacey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Begin
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 16, 2020

40K service and more Despite the COVID situation we're in, I brought my car in for a knocking sound, which turned out to be worned out bearings. Billy and his team did an More

by Murali
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Fallon
5.0
This rating includes all reviews, with more weight given to recent reviews.
...
106
...