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Colonial Volkswagen of Westborough - Service Center

Westborough, MA

4.9
1,374 Reviews

1,375 Reviews of Colonial Volkswagen of Westborough - Service Center

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February 10, 2021

I needed a same day appointment as my car had died and been towed to the dealer. I received fast and efficient service, my car was ready by 1.30 that day. I was surprised, relieved and pleased with the se More

by sarah B
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dylan Begin
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 09, 2021

Great experience. Have purchased last two vehicles here and will buy more. Bill McGrath, lead service director is great. Dealership is clean, people are friendly, and service check in is flawless. More

by Michael
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Fallon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Begin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bill McGrath
February 03, 2021

They were great to work with and also addressed the issues with my car as quickly as possible. They were also sympathetic to my financial situation. More

by CHRISTIANROBERTS644
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Fallon
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 31, 2021

The Serves of Colonial Volkswagen of Westborough is excellent, great, excellent, great, excellent, great, excellent, great, excellent, great, excellent, great, excellent, great, excellent, great! Alek More

by ABAF_US
Recommend Dealer
Yes
Employees Worked With
Pierre Saliba
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 29, 2021

I always have a great service experience at this dealership. I’ve been coming to them for years and will continue to do so in the future. More

by Amg2021
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Fallon
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 29, 2021

I have been a customer of Colonial VW in Westboro since 2000. It is the best dealership and best service department in the greater Boston area. More

by DRDEREGIS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Fallon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Lacey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Begin
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 25, 2021

After the service, parts missing from my after market skid plate. I had to repurchase anew at my cost to get back together. The parts to the pan lost during service and as a result bent the skid plate to More

by CHRISGROCK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon Lacey
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 25, 2021

Pierre George and Dylan are the best. They have consistently provided clear, honest, and informational assessments, both in sales and service. 4th car with Colonial. More

by Tyler Hilbert
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pierre Saliba
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Begin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : George Akhpatelov
January 14, 2021

Outstanding customer service as always from John Lacey. The whole staff is friendly and attentive. The waiting area is comfortable and makes it possible to work via WIFI. More

by ALEXFRISCH272
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon Lacey
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 13, 2021

Outstanding customer service as always. John and Bill really care about their customers and that’s the reason why I drive 30 minutes instead of going to a closer VW dealership More

by MISTAROURKE
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Bill Fallon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Lacey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Begin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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