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Colonial Volkswagen of Westborough - Service Center

Westborough, MA

4.9
1,374 Reviews

1,374 Reviews of Colonial Volkswagen of Westborough - Service Center

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March 03, 2021

Been having issue with DPL and were able to correct issue as well as give me some great guidance on how to prevent from happening in the future. Very helpful More

by EDWARD.HIDEK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon Lacey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Begin
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 01, 2021

Always listened to and any concerns addressed. Very professional and courteous service. No surprises as to costs. A pleasure and I’ve passed my positive experiences to others More

by LYNNESMARTIN
Recommend Dealer
Yes
Employees Worked With
Dylan Begin
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 01, 2021

Service scheduling performed on the phone was easy. Car was ready when promised and the waiting room amenities were appreciated...as was the social distancing. I appreciated Dylan's courtesy and enthusiasm More

by Dampkessel Mann
Recommend Dealer
Yes
Employees Worked With
Dylan Begin
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 27, 2021

I have always brought my 2014 Jetta to Colonial Volkswagen. I know when I pick up my vehicle it will be serviced/fixed properly so I never need to think about it again. More

by ron.proulx
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Fallon
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 23, 2021

Thanks very much for keeping the Atlas maintained perfectly. And on such short notice! Your Service Dept runs smoothly, more than any other in my experience. More

by Thomas Witzel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Fallon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Lacey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Begin
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 19, 2021

Dylan was the nicest person we’ve ever dealt with at a dealership. Incredible attitude and responsiveness. We were very lucky to get him on the phone when we first called. Felt $1100 for a starter is a bi More

by dsfarrar91
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dylan Begin
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 18, 2021

I only to to Colonial VW in Westborough for service. The team there treats me right and makes sure that my car is perfect. Thank you. More

by Chris Fournier
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Fallon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pierre Saliba
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 15, 2021

LAST TIME my NAME is Jeffrey not xxxxEN Jeffery so get it right or I will take my business somewhere else.I do business with a place for 20 years and you have to ask them to spell your name correctly several More

by JIMIH5554
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Bill Mcgrath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Fallon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Lacey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Begin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jesse Manning
February 13, 2021

Great service. Solid service team well done! Eliminating the "stealership" connotation is huge. Keep up the honesty. Why the f do you need more words to submit this form? Fire your survey people. More

by BSAINTD86
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon Lacey
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 10, 2021

I needed a same day appointment as my car had died and been towed to the dealer. I received fast and efficient service, my car was ready by 1.30 that day. I was surprised, relieved and pleased with the se More

by sarah B
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dylan Begin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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