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Colonial Volkswagen of Westborough - Service Center

Westborough, MA

4.9
1,272 Reviews

1,272 Reviews of Colonial Volkswagen of Westborough - Service Center

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August 14, 2020

Best dealership around Always friendly makes an extra effort to get your service done ASAP and fixed right the first time they have parts on hand for my repair More

by BOB.LAHUE
Recommend Dealer
Yes
Employees Worked With
Bill Mcgrath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Fallon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Lacey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Begin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Len Crosscup, Michael Ledowsky, Ky Bun
August 10, 2020

service - oil change 20,000 mile service - oil change 20,000 mile service - oil change 20,000 mile service - oil change 20,000 mile service - oil change 20,000 mile s More

by nick.lombardo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Fallon
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 03, 2020

Great VW Service This is great place for service. Everyone is friendly and professional. There is outside tables and their inside waiting room is a large area. I recom More

by puckett276
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Bill Fallon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Begin
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 03, 2020

The service team did a great job in servicing my Tiguan for its 30k service. Also had rear brakes, an alignment and a detailing. All finished on time and well done! More

by dcimorse57
Recommend Dealer
Yes
Employees Worked With
Bill Fallon
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 03, 2020

Great service, as usual These guys are the best, from sales to service! My last couple of trips Jon Lacey has gone over and above what I would have expected. Going to contin More

by DOUG83
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon Lacey
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 03, 2020

No surprises here, professional advisors I have taken my Volkswagen here for several years. I tried other auto chains to service my car and they screwed it up. The service advisors are experi More

by Johnnie b.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Mcgrath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Fallon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Lacey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Begin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 27, 2024 -

Johnnie b. responded

Well I have returned back to Colonial Volkswagen after several years. Marc S. helped me pick the car of my dreams. Thanks again

July 30, 2020

I have been taken and having my VW’s serviced for years. The service to my VW is excellent the technician do the job right the first time. More

by Nick D.
Recommend Dealer
Yes
Employees Worked With
Bill Fallon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Lacey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Begin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bill McGrath, Michael Ledowsky, Ky Bun
July 30, 2020

Great buying experience, great service since. I took many test rides, and eventually purchased my car here last summer (2019). Since then, it's gone in for the usual maintenance visits, and have n More

by It's Jesse
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pierre Saliba
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Lacey
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 30, 2020

Excellent Customer Service & Communication. Jon took Excellent Customer Service & Communication. Jon took great care & patience explaining the service my car would require... Grateful for excellent ser More

by kate.welch05
Recommend Dealer
Yes
Employees Worked With
Jon Lacey
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 27, 2020

Above and Beyond Very pleasant and attentive staff, even as they were being overwhelmed with calls. They went above and beyond to ensure my car was serviced properly a More

by JonF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Mcgrath
5.0
This rating includes all reviews, with more weight given to recent reviews.
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