Colonial Volkswagen of Westborough - Service Center
Westborough, MA
1,272 Reviews of Colonial Volkswagen of Westborough - Service Center
the area is clean, and there is hand sanitizer for guests. the job was fast and efficient even with a long line of cars waiting. guests. the job was fast and efficient even with a long line of cars waiting. More
Finest service staff I’ve ever dealt with. Clear, communicative, proactive. Always there to help in a pinch. This is a well run service department and a cheerful, customer service attitude. communicative, proactive. Always there to help in a pinch. This is a well run service department and a cheerful, customer service attitude. More
Love this dealership and the friendly helpful personnel. I've been coming here almost 10 years and find the service excellent and the prices fair. Bill McGrath is my "Go-to Guy" and he and his team can alw I've been coming here almost 10 years and find the service excellent and the prices fair. Bill McGrath is my "Go-to Guy" and he and his team can always resolve any problems with my 2007 EOS (I still love that car). More
Jon in service was excellent. I had to have my passat towed in. Jon moved me up the wait list and solved my problem. Very professional and should be rewarded. I have never had a person at a dealership be towed in. Jon moved me up the wait list and solved my problem. Very professional and should be rewarded. I have never had a person at a dealership be so helpful. More
As always, work was done as promised, for the price I was told, in the time I was told. Helpful, honest, dependable people. Definitely a returning customer. told, in the time I was told. Helpful, honest, dependable people. Definitely a returning customer. More
Great Service! Jon and the service crew at Colonial VW were great! Jon was very friendly, knowledgable and responsive, I was able to get an appointment quickly. I wa Jon and the service crew at Colonial VW were great! Jon was very friendly, knowledgable and responsive, I was able to get an appointment quickly. I waited for my service and they were quick with completion and kept me updated through the process. Overall great experience! More
Great job, as usual The appointment was available when it was convenient for me. They did what I asked, including having a tech work with me on some issues I was having The appointment was available when it was convenient for me. They did what I asked, including having a tech work with me on some issues I was having with voice recognition in the car. Waiting area was set up for appropriate COVID distancing. The work was done in the time they said it would take. All in all, an great job, as has always been my experience there. More
Service was quick, staff were pleasant. With regular maintenance at Colonial, I haven’t had any mechanical issues with my vehicle. I’ve worked with Dylan before, he’s a really knowledgeable and helpfu maintenance at Colonial, I haven’t had any mechanical issues with my vehicle. I’ve worked with Dylan before, he’s a really knowledgeable and helpful guy. More
I had a very positive service experience at Colonial VW. My representative was informative and helpful. The maintenance was performed faster than expected and Bill kept me updated via call. Thanks. My representative was informative and helpful. The maintenance was performed faster than expected and Bill kept me updated via call. Thanks. More
Excellent Service!! We have been serviced by Colonial VW in Westborough and have always been more than satisfied. Bill Mac and his team are superb!! Always a pleasant vi We have been serviced by Colonial VW in Westborough and have always been more than satisfied. Bill Mac and his team are superb!! Always a pleasant visit! More