Back

Colonial Volkswagen of Westborough - Service Center

Westborough, MA

4.9
1,374 Reviews

1,374 Reviews of Colonial Volkswagen of Westborough - Service Center

Sort by
June 22, 2021

Trusted excellence, consistently performs at the highest level from booking appointments to quality of work completed. I trust Colonial VW Service to work on my vehicle. More

by JACKIEBD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Mcgrath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Fallon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pierre Saliba
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 22, 2022 -

JACKIEBD responded

Top notch vehicle care.

June 22, 2021

Service guys always making the experience easy and explain everything in detail. More

by lynbuc
Recommend Dealer
Yes
Employees Worked With
Bill Fallon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Lacey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Begin
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 18, 2021

I have been servicing my VW's at Colonial for years. They keep my high mileage GTI running perfect. Great dealership. These guys are all great to work with. More

by JMINI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Fallon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Lacey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Begin
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 13, 2021

Great service, liked the video showing what needs to be done with the car. Just great thing. Will come back for sure, see you guys More

by laranik
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Fallon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Lacey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Begin
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 03, 2021

Service department was very welcoming and kind. We were Service department was very welcoming and kind. We were in and out in the time quoted and are always pleased with the service we receive More

by jarredondo918
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Fallon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Lacey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Begin
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2021

I think that writing twenty five words is the only way to stop the email spam. You'd rank higher without dumb emails every day. More

by sgray5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Fallon
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Lacey
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Begin
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2021

Bill took excellent care of me and my vehicle. His communication was superb. I arrived with a coupon and he found even more savings to apply to my bill. More

by DMac
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Mcgrath
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 14, 2021

As usual, the excellent service from calling fir a time to having work done in the estimated time fir the work, plus attentive staff who kept me up to date in progress More

by RRADER1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon Lacey
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2021

Friendly and very efficient service! Buying a car is one thing, but what makes a dealership worth going back to again and again is the service. More

by DEBORAHJL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Fallon
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2021

Being very transparent and supportive to the customer. Like all those folks especially Dylan who responded in a very timely manner. Have been coimg to here all the time for my VW service. More

by JIA.W
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dylan Begin
5.0
This rating includes all reviews, with more weight given to recent reviews.
...
101
...