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Colonial Volkswagen of Westborough - Service Center

Westborough, MA

4.9
1,374 Reviews

1,374 Reviews of Colonial Volkswagen of Westborough - Service Center

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July 10, 2021

They are knowledgeable, accommodating and friendly service department. We actually drive over and hour to get our car serviced. Most importantly they diagnose and fix any mechanical problems your vehi More

by CROHANASSOC
Recommend Dealer
Yes
Employees Worked With
Jon Lacey
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 09, 2021

Great service! Squeezed me in on Friday, before the holiday weekend for routine service, changed oil, rotated tires and had me on my way in under 90 minutes. More

by GARY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Fallon
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 09, 2021

Great service, Already ready to help with problems. They even washed my Jetta during service. I plan to continue telling my friends about the service More

by DOVERBROS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dylan Begin
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 09, 2021

Brought our 2019 Atlas in for basic service. The valet alerted me that we needed a state inspection too, so got that done as well. Great service, communication, and speedy turnaround. More

by marchione.scott
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon Lacey
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 05, 2021

My GTI has been serviced exclusively by Colonial VW for the last 9 years. Some of the service department employees have been there since my car was new. Most dealerships have huge employee turnover. Coloni More

by AUTOBAHN_GTI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Fallon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Lacey
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 04, 2021

The service department has been exceptional when it come to accommodations. I will continue to use Colonial even though I have several VW service departments much closer. Thanks to Dillon and William. More

by 4chrismoore
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Fallon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Begin
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 30, 2021

brought my Passat in for a/c service in May and 30 days later same problem. They need to stand behind their service. They should have credited me for the initial service since they did not fix the proble More

by PAULSHREW
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rather not say
June 28, 2021

The service was faster than expected and very professional as expected. The service department is always very polite and knowledgeable. I know my car is in good hands. More

by LoboMaya
Recommend Dealer
Yes
Employees Worked With
Bill Fallon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Lacey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Begin
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 25, 2021

I trust this dealership with my car and I feel confident that I am being treated fairly. More

by DANGERJM1974
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Fallon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Lacey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Begin
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 24, 2021

The service department always takes great care of my car. The work is always done quickly and expertly, and if I have any questions, they are always answered in a way that I understand. More

by PEGGY_WYSOCKI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Fallon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Lacey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Begin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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