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Colonial Volkswagen of Westborough
Westborough, MA
2,789 Reviews
We provide the highest level of customer service through our knowledgeable and helpful sales, service and parts personnel. We offer a top-notch customer experience. Whether you are looking for a new vehicle, pre-owned specials, need to order parts or schedule service, or would like information on Volkswagen products and services, please call or email us.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 1:00 PM
Sunday Closed
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Showing 2,789 reviews
November 14, 2023
Service was so good I went In for maintenance and came out buying a brand new car . I love my Atlas Crossport!! out buying a brand new car . I love my Atlas Crossport!! More
by jbgilbo
Verified Customer
November 13, 2023
Dylan was great. He went over everything very thoroughly and had great communication. Thank you. He went over everything very thoroughly and had great communication. Thank you. More
by LINDSEY.BONAVITA
Employees Worked With
November 12, 2023
Aamir was wonderful, answered all of my questions and kept trying to find me the car I wanted while keeping me in the loop with consistent communication. He was happy to spend a lot of time with us and w kept trying to find me the car I wanted while keeping me in the loop with consistent communication. He was happy to spend a lot of time with us and we never felt rushed. More
by Omar
Employees Worked With
November 11, 2023
Marc was helpful. Responded to all my emails and texts quickly. Thank you for my new VW. Responded to all my emails and texts quickly. Thank you for my new VW. More
by maryanndaugherty16
Employees Worked With
November 10, 2023
Straightforward attention and clear details about what is happening and what is needed. The first place I take any new VW and I continue to go for many years. happening and what is needed. The first place I take any new VW and I continue to go for many years. More
by Maureen L
Employees Worked With
November 09, 2023
Overall my experience with Colonial VW has been great. My only little thing is, the main issue brought the car in for was something it turns out I could have fixed on my own, and as soon as I dropped the My only little thing is, the main issue brought the car in for was something it turns out I could have fixed on my own, and as soon as I dropped the car off everyone was like "Oh, did you try X?" That did solve the main problem, but two different people I spoke with when making/rescheduling never made the suggestion when it seems like it's common knowledge amongst the staff that an owner could make the fix without coming all the way in. I'm so glad they're knowledgeable and friendly and easy to work with; I really do find them a great group, I just wished someone gave me that info to try before coming in! More
by mitchell.caitlin
Employees Worked With
November 09, 2023
I've been taking my Atlas to Colonial Volkswagen of Westboro for the last few years. They have been always been so knowledgeable about my vehicle. I appreciate there customer service. Westboro for the last few years. They have been always been so knowledgeable about my vehicle. I appreciate there customer service. More
by asmyrnios
Employees Worked With
November 09, 2023
Sief was a wonderful seller to work with, very open, kind and attentive to our needs. and attentive to our needs. More
by zacharyc.reynolds
November 08, 2023
great customer experience, friendly staff, no hidden cost or beating around bush, the sales team is extremely comfortable to work. I feel always worry free at this dealership, because they explain to the mic or beating around bush, the sales team is extremely comfortable to work. I feel always worry free at this dealership, because they explain to the micro details of what you ask for and is zero confusing. Great place to shop and great tradein value More
by PETER.AQWIN
