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Colonial Volkswagen of Westborough

Westborough, MA

4.9
2,784 Reviews
We provide the highest level of customer service through our knowledgeable and helpful sales, service and parts personnel. We offer a top-notch customer experience. Whether you are looking for a new vehicle, pre-owned specials, need to order parts or schedule service, or would like information on Volkswagen products and services, please call or email us.
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89 Turnpike Road, Rt. 9

Westborough, MA

01581

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Showing 2,784 reviews

February 13, 2024

Service was excellent. Timely updates were provided. Vehicle was ready at quoted time and washed More

by CAROLINE.BOURQUE44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Lacey
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 13, 2024

Exceptional sales and service! Everyone was friendly, helpful and thorough. Marc was terrific and the service department is top notch. More

by Vegjen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Lacey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marc Schoenhammer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brendan Gallagher
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 12, 2024

Dylan and his team were incredibly helpful, communicative, and friendly. I would not hesitate to recommend to any friends and family More

by nickl71990
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan Begin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Nogueira
February 12, 2024

Great service! Great staff. Very accommodating. I travel from RI to get my car serviced here. That should say it all. More

by 230AVI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Lacey
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 11, 2024

Everyone has been exceptionally helpful and friendly. I never felt rushed and always felt valued. I would definitely recommend colonial to anybody in the market for a Volkswagen. More

by ingridspillane
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jon Lacey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brendan Gallagher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sief Daoud
February 11, 2024

Best car buying experience ever! Marc was exceptionally efficient, thorough and personable! I highly recommend him! More

by Vegjen
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jon Lacey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marc Schoenhammer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brendan Gallagher
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 09, 2024

Bill and his team are top notch. The service department has been great to me over the 10+ years that I have owned cars from Colonial. I would highly recommend this dealership to an More

by RMETIVIERJR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Lacey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bill the service manager is fantastic as well.
February 09, 2024

Patrick was so helpful and was essential in helping me find the perfect car! Thanks Patrick! More

by lautbrescia
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brendan Gallagher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Gloss
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 09, 2024

Up Front and Honest. Helpful in ways we didn't even know we needed. Prompt More

by atdvance
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marc Schoenhammer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brendan Gallagher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gena
February 08, 2024

Worked with Bill and he was excellent submitting a claim for corrosion on my VW EOS. More

by karen.curtin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Mcgrath
5.0
This rating includes all reviews, with more weight given to recent reviews.
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