Colonial Volkswagen of Medford - Service Center

Dan and Al are very helpful in service. Real good guys. So if your having a bad day, don't be on some dumb s... they give 100% effort and will get you covered. Real good guys. So if your having a bad day, don't be on some dumb s... they give 100% effort and will get you covered. More

Dan was a great communicator, thank you for taking the time to ensure we understood. Not typical, felt like we were taken care of, not advantage of…thanks again. time to ensure we understood. Not typical, felt like we were taken care of, not advantage of…thanks again. More

My Golf had some serious issues, but customer service Al and mechanic Steve were terrific in handling the situation. My car got an extra care test drive to make sure it was running smoothly and esp safe. and mechanic Steve were terrific in handling the situation. My car got an extra care test drive to make sure it was running smoothly and esp safe. Thank you!! More

tires were balanced and rotated. Tire air pressure was not checked. 10psi over on front tires. Tire air pressure was not checked. 10psi over on front tires. More

I came in on a Saturday late morning with a bunk tire. They took me right away, checked to see if the tire was able to patch and luckily for me it was. I was in and out in an hour fifteen minutes without They took me right away, checked to see if the tire was able to patch and luckily for me it was. I was in and out in an hour fifteen minutes without an appointment More

I was in and out in an hour. For an oil change and also an issue with a tire icon on dash. Was pleased with my whole experience at the dealership. For an oil change and also an issue with a tire icon on dash. Was pleased with my whole experience at the dealership. More

Previously I had given a bad rating and didn't realize the impact. They reverted the change to the tire rotation and give the car back. Thanks for the help. the impact. They reverted the change to the tire rotation and give the car back. Thanks for the help. More

Great service. Easy to schedule appointment. Sent me videos and update of my vehicle while being repaired. Very friendly staff. Easy to schedule appointment. Sent me videos and update of my vehicle while being repaired. Very friendly staff. More

Easy to schedule an appointment, and they made sure my car got back to me as soon as possible. The video explaining the issues with my car was very informative and ensured I understood what needed to be f car got back to me as soon as possible. The video explaining the issues with my car was very informative and ensured I understood what needed to be fixed. More

Easy to set up and I appreciate the ride service to and from the dealership. from the dealership. More