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Colonial Volkswagen of Medford
Medford, MA
2,129 Reviews
Our highly trained sales staff has earned a credible reputation with their many years of service and commitment. Our goal is to make sure that each of our customers receives the quality service that we have built our name on. We offer a very extensive inventory available at competitive prices. However, our support does not end after the initial sale has taken place. We take pride in keeping your car in the same condition in which it rolled off the showroom floor. You do not have to take our word for it; we let our sales, service, and parts speak for themselves.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 AM
Sunday Closed
Service
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
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Showing 2,129 reviews
November 03, 2024
From the moment I arrived, the staff greeted me warmly without being pushy. Steven- the salesperson took the time to show me different features, even letting me take a test drive. I appreciated how pat without being pushy. Steven- the salesperson took the time to show me different features, even letting me take a test drive. I appreciated how patient he was, answering all my questions thoroughly. The atmosphere felt relaxed, and I never felt rushed. In the end, I drove away not only with a new car but also with a positive impression of the dealership, feeling valued as a customer. More
by abdahsiwfi
Verified Customer
November 02, 2024
I met David. He was a very correct and kind man. He was patient and helped me with everything. The Honda I got was very good. He was a very correct and kind man. He was patient and helped me with everything. The Honda I got was very good. More
by franko.marku
November 02, 2024
Always very responsive to any of my inquiries. Gave also a good rebate and helped me through the whole process.. Gave also a good rebate and helped me through the whole process.. More
by michaelopi
Employees Worked With
October 31, 2024
Greg was great. I had passed on a car in the lot a few weeks earlier and he reached back out to let me know another one had come in and it was perfect. I had passed on a car in the lot a few weeks earlier and he reached back out to let me know another one had come in and it was perfect. More
by nwysor
October 31, 2024
Colonial Volkswagen of Medford had exceptional customer service and fit me in extremely quickly even though I didn’t have an appointment. service and fit me in extremely quickly even though I didn’t have an appointment. More
by lgv27
Employees Worked With
October 29, 2024
Your computer survey is not user-friendly. I refer to the password problem. This is the fourth time I have had to write a review. I am very happy with my four new tires - it was a special, t I refer to the password problem. This is the fourth time I have had to write a review. I am very happy with my four new tires - it was a special, three tires at cost and the fourth for $1. The car drives very nicely and the tires look wonderful. My overall experience was excellent. Everyone I dealt with was courteous, helpful, and I didn't have to wait at all. It really was a pleasurable experience. More
by GSMUNROE
October 28, 2024
Very easy purchase transaction. They were very good at communication through out the process. Did what they said they would do. They were very good at communication through out the process. Did what they said they would do. More
by cjonmon
October 25, 2024
Negotiations were pleasant and both sides were happy in the end. Everything was spelled out clearly. the end. Everything was spelled out clearly. More
by ddohertys
October 25, 2024
Quick and easy process wanted for my cat and was very quick definitely will do business again quick definitely will do business again More
by MVITIELLO60
Employees Worked With
