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Colonial Volkswagen of Medford
Medford, MA
2,253 Reviews
Our highly trained sales staff has earned a credible reputation with their many years of service and commitment. Our goal is to make sure that each of our customers receives the quality service that we have built our name on. We offer a very extensive inventory available at competitive prices. However, our support does not end after the initial sale has taken place. We take pride in keeping your car in the same condition in which it rolled off the showroom floor. You do not have to take our word for it; we let our sales, service, and parts speak for themselves.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 AM
Sunday Closed
Service
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
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Showing 2,253 reviews
September 12, 2025
Greg was my salesman and he was awesome! Listened to what I wanted, didn’t try to push and went the extra mile to find what I was looking for! Ask for him if and when you decide to buy!! Listened to what I wanted, didn’t try to push and went the extra mile to find what I was looking for! Ask for him if and when you decide to buy!! More
by bremiller159
Verified Customer
September 11, 2025
A good experience; Paul and his team helped us make a deal and register the car in RI. Everyone was easy to work with. deal and register the car in RI. Everyone was easy to work with. More
by csb
Employees Worked With
September 08, 2025
Whatever garage tech you had working on my car blasting 97.7 Rumba radio killed my car battery. You didn’t even fix my problem and charged me $200 with a “hope it all works out” genuinely can’t believe the 97.7 Rumba radio killed my car battery. You didn’t even fix my problem and charged me $200 with a “hope it all works out” genuinely can’t believe the way I was treated by the service techs here. More
by CONORDAVISMA
Employees Worked With
“Danny” was my service rep. Also spoke with a nameless man on Sunday who couldn’t have been any more passive aggressive and helpless.
September 04, 2025
The dealership is close to my house and very efficient! I enjoy the salespeople and I like the new way of shuttling to your home while waiting for your care to be fixed. I enjoy the salespeople and I like the new way of shuttling to your home while waiting for your care to be fixed. More
by GOLDFISH027
Employees Worked With
September 02, 2025
Always great service at Colonial Volkswagen of Medford. Frank and all of the staff are great to deal with. Frank and all of the staff are great to deal with. More
by FRANKDGRANT
September 02, 2025
Excellent service,a very accommodating and informative rep.Hope to get my regular check ups there. rep.Hope to get my regular check ups there. More
by burnsmellen
August 23, 2025
My car buying experience at Colonial Volkswagen of Medford was amazing. I went in knowing exactly which model, trim, and color I wanted. While they didn’t have it in stock, I was able to put down a de Medford was amazing. I went in knowing exactly which model, trim, and color I wanted. While they didn’t have it in stock, I was able to put down a deposit for one that was on the way. To my surprise, Steve Warren went above and beyond by making a trade with another dealership and was able to get me my car even sooner than expected. Everyone I interacted with was friendly, professional, and helpful throughout the entire process. Overall, this was a smooth and enjoyable car buying experience—I couldn’t be happier with how everything turned out. More
by Kari D
Employees Worked With
August 20, 2025
Dan in the service department was exceptional! He kept me updated on the status of my vehicle and arranged for loaner car since my car wasn’t ready. He is very helpful and professional! He kept me updated on the status of my vehicle and arranged for loaner car since my car wasn’t ready. He is very helpful and professional! More
by kapc
Employees Worked With
Dan in the service department
August 16, 2025
I had a great experience working with Kasey, she made purchasing my new car easy and seamless. purchasing my new car easy and seamless. More
by KMCJBC
August 15, 2025
great people, great attitude, great service! Would def recommend. Staff was cordial, knowledgeable and helpful and importantly super willing to help solve the issue - and all in good spirits and Would def recommend. Staff was cordial, knowledgeable and helpful and importantly super willing to help solve the issue - and all in good spirits and great sense of humor ! More
by Elchach
Employees Worked With
