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Colonial Ford of Plymouth

Plymouth, MA

4.7
3,011 Reviews

11 Pilgrim Hill Rd

Plymouth, MA

02360

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3,011 Reviews of Colonial Ford of Plymouth

December 02, 2023

They do a decent job resolving the issues we bring to them. They make it right. More

by djritz3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danielle Barnett
December 01, 2023

Next service day my warning light shape of an engin transmission shows up ...they didn't rotate the tires because they couldn't find the lock keys for tires when Ford has a MASTER KEY... More

by PIERRECOLL1950
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bruce Kelly
Dec 02, 2023 -

Colonial Ford of Plymouth responded

Pierre - We Strive for The Best Overall Guest Experience at every opportunity , I see we fell short please call me directly at 774-773-3536 to gain back your confidence . Ron Almeida General Manager

November 30, 2023

Mike was great! He was very patient with me! Just got it inspected and everything went smooth! More

by Ejohlson
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike , Your friends at Colonial Ford
November 29, 2023

Always treat me with great customer service. For that I a grateful. Thank you ! Happy Holidays! More

by DSVALENTI665@verizon.net
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danielle Barnett
November 29, 2023

I came to Colonial Ford after being totally upset with the Agent of DOT. Anthony Cristiani calmed me down and did an amazing job certifying me with DOT. He is one of the best people of More

by DREWSFUNTRIPS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Chriani , Danielle Barnett, Anthony Cristiani
November 29, 2023

the service team is fantastic. .. gotta give a shout out to Kevin & Jhaki in the service department... They are phenomenal :). Looking forward to working with the team at Colonial F More

by Geoffc423
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Cowden, Jhaki Wholey
November 29, 2023

Dropped Vechile off day before schedule Work was completed and vechile was returned to my drive way before noon the next day.I really felt that was a great deal having it brought back to me I will More

by DAVELA13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Jamieson
November 29, 2023

Kept me informed and resolved the problem . Vehicle was diagnosed quickly and work was completed in a timely manner More

by AUDI80
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Jamieson, Bruce Kelly, Danielle Barnett, Jhaki Wholey, Anthony Cristiani, Fabio Marini
November 28, 2023

Anthony was on his game. Great to work with and kept me up to date during the entire project. More

by mike.lavallee1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Cristiani
November 27, 2023

Service was satisfactory. and timely and cost low compared to other dealerships in this area More

by JAMESSTINSON687
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ernesto, Louro
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