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Colonial Ford of Plymouth

Plymouth, MA

4.7
3,011 Reviews

11 Pilgrim Hill Rd

Plymouth, MA

02360

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3,011 Reviews of Colonial Ford of Plymouth

December 07, 2023

Fast service,professional response to my problem. Called me twice when it was done.good service dept. More

by airportops3579
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Crowden
December 07, 2023

The service department is a five star department the personnel are very knowledgeable and friendly they get the job done. More

by CRYONIC316@aol.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach, Rick Jamieson, Bruce Kelly, Danielle Barnett, Jhaki Wholey, Anthony Cristiani, Fabio Marini
December 06, 2023

Repairs were done well and timely. I will continue to use Colonial for both of my Ford vehicles going forward! More

by paulmcmaster
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jhaki Wholey
December 06, 2023

Service on my vehicle began on time and the work (new rear brake pads and rotors) was completed in under ninety minutes. The service rep, Kevin (not listed below) was pleasant and professional. More

by EMAILBATES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Cristiani
December 06, 2023

Service was terrible! Waited three months for a part we had to keep calling them to see if the part was in. Took another week and half to get truck back. Now it makes a lo More

by bouty7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Anthony Cristiani
December 05, 2023

Bruce and his team are second to none. Will recommend this service department to everyone. More

by dreamthtr1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bruce Kelly, Danielle Barnett, Anthony Cristiani
December 05, 2023

They were very helpful and quick with getting me a qoute for the new vehicle we were purchasing. More

by Fairhavenbpw
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dell Roderick
December 05, 2023

All Colonial people met during my test drives and purchase were friendly and professional. My comfort and satisfaction were clearly the number one concern. It was an enjoyable purchase experience. More

by RICKREX
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Terence, Greg Russell, Jose Oliveira
December 04, 2023

I worked with Jose on selecting a vehicle for my elderly parents. He was extremely helpful and patient and made the experience very enjoyable. More

by Jopar71
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jose Oliveira
December 04, 2023

Repairs were done properly and in the time frame discussed. Staff were efficient and polite. More

by wildebeest2010
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin
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