Colonial Ford of Plymouth

Chris did an excellent job of answering our questions, providing straight forward and honest answers. He worked hard to understand our somewhat unique needs and requests and was more than helpful in the w providing straight forward and honest answers. He worked hard to understand our somewhat unique needs and requests and was more than helpful in the whole experience. More

My 2011 Lincoln MKX wouldn't pass the emissions test for a sticker. Peter the technician finally solved the problem while Joe made sure I knew what was going on through a long wait. I've experienced for a sticker. Peter the technician finally solved the problem while Joe made sure I knew what was going on through a long wait. I've experienced nothing but positive results from this dealership, and my daughter insists on bringing her VT registered Escape "home" for all services!!!!! More

The assistance offered by John Collas and Dell Roderick was outstanding from beginning to end. The loan process conducted by Shane Conroy was effortless and very positive. was outstanding from beginning to end. The loan process conducted by Shane Conroy was effortless and very positive. More

Colonial Ford is a well Managed Team,very knowledgeable, Colonial Ford is a well Managed Team,very knowledgeable, efficient and friendly! I was amazed how quickly everything was completed. Colonial Ford is a well Managed Team,very knowledgeable, efficient and friendly! I was amazed how quickly everything was completed. Thanks Guys, for All Your Good Work, Jim Bunton More

I was extremely happy with the overall experience of my purchase of my vehicle. Everyone was so nice and attentive and made the process very easy, efficient and enjoyable. Keep doing what you are doing, purchase of my vehicle. Everyone was so nice and attentive and made the process very easy, efficient and enjoyable. Keep doing what you are doing, and keep up the great work!! More

I have been a customer of Colonial Ford for just over 5 years-just bought my 2nd Taurus from them. One of the reasons I bought my 2nd Taurus here is the service department-they are great. In addition to my years-just bought my 2nd Taurus from them. One of the reasons I bought my 2nd Taurus here is the service department-they are great. In addition to my Taurus they service my 97 Ranger and consistently find ways to save me $. I put about 74+Kmiles on my 2011 Taurus and decided to trade it in for a new Ford-working with Chris Crowell was great-we test drove an Explorer and Fusion and decided on an upgraded 2014 Taurus. My trade in value was very fair but more importantly when Ford was a bit slow in delivery and I put more mileage on it Colonial stuck with their original offer. I was both relieved and pleasantly surprised. In the next few months my wife will be looking to replace her car-Chris will be getting a call.. JeffCH More

My visit to the dealership was beyond anything expected. Chris had so much patience and took the time to find out what I really needed/ wanted in a car. He took the time to find a car within my price range Chris had so much patience and took the time to find out what I really needed/ wanted in a car. He took the time to find a car within my price range and did not push extras on me. The time we spent waiting was rather enjoyable with the conversation and the comfort in the dealership. I worked with Shane in the financial area. He found a payment schedule beyond belief. I will refer this business to anyone I know looking for a car. I am so happy with the service and the purchase! More

Signing up to find my new Ford C-Max on USA Today I very quickly received an email from Michelle Kantos the Internet Manager from Colonial Ford. Amazing response time and amazing information. The car I wa quickly received an email from Michelle Kantos the Internet Manager from Colonial Ford. Amazing response time and amazing information. The car I wanted was sitting on the Plymouth locations lot waiting for me. I called Michelle and scheduled a time to come in. The next day I was paired up with John Collas who was able to show me around the Ford C-Max, tell me everything about the vehicle; But more importantly tell me everything about purchasing a new vehicle and the process I would go through. He was able to answer all of my questions and also fill me in on information that would help me in the future. After an awesome test drive John introduced me to Dell Roderick the Sales Manager at Colonial Ford. We were able to come to a negotiation on the price and the process was quite easy. I was very nervous buying a new car. Although it went by very quick I feel like all my grounds were covered and all the information needed for me to make my decisions was available. Drove it home today and could not be happier! I stopped at three other Ford dealerships closer to home before driving almost an hour to Colonial Ford and I would do it again! More

Service Advisor Fred Defeo, was a great up front and very informative, great job. as well the service too, Service Technician Bill was great too, vehicle was left in good machanical hands. Great Job to the informative, great job. as well the service too, Service Technician Bill was great too, vehicle was left in good machanical hands. Great Job to the Colonial Ford of Plymouth MA, I will be Back!! jeff utley More

My husband and I specifically went to Colonial Ford because we use their Service Department for both our Ford vehicles even though we did not purchase them at Colonial. Their service department is grea because we use their Service Department for both our Ford vehicles even though we did not purchase them at Colonial. Their service department is great, I usually deal with Mr. Joe Murphy who explains everything that is going on and also makes sure I get the right discounts if applicable. We have been looking to trade our 2011 base Ford Explorer for another that has 4X4. We explained to Mr. John Collas that we weren't happy with the experience at the previous dealer we purchased our Explorer from and felt like we "settled" for the base model, when we should have shopped around. Mr. Collas ran some numbers, gave us options, but I was set on my specific vehicle and he understood, wasn't pushy, and was able to find us a used Explorer which had more features than the 4X4 I was looking for. We expressed our concerns over mileage and in turn were offered a Ford Certified Warranty. Mr. Dell Roderick also stepped in and worked with us to get a better trade value, better rate and explained everything in detail, asked us what we would like to see happen in order for us to walk away with the car, and that if it wouldn't work out, it wouldn't work out, BUT they were both able to make it happen. It's a beautiful SUV. More