Colonial Ford of Plymouth
Plymouth, MA
Filter Reviews by Keyword
By Type
3,011 Reviews of Colonial Ford of Plymouth
I have two Ford automobiles a 2012 Fusion Sport and a 2014 Roush Stage 3 Mustang both I purchased at Colonial Ford. I get all of my service done by them and have never had a bad experience with any of th 2014 Roush Stage 3 Mustang both I purchased at Colonial Ford. I get all of my service done by them and have never had a bad experience with any of the sales or service staff. Today I took the Fusion in for routine service. My service adviser was Fred Defero Although my appointment was for routine service Fred took the time to ask additional questions about the car and its performance, there were no issues but I did have some questions regarding the service lights, tire pressure and engine service and how to reset them, Fred was more than happy to explain the reset procedure with me. My Technician was Peter LaGruta I got more of the same from Peter who took the time to discuss the condition of the breaks with me, I had asked to have them well checked over. Peter told me that the breaks had plenty of pad and that the rotors were in great shape. In my past experience with other shops that question would have been an open invitation to perform maintenance that was completely unnecessary. The staff at Colonial For will keep me coming back for both cars and service. Well done Colonial Ford Don Martin More
I've been going to these guys for a couple years now, and this is now the only place i will go for service. Everyone is always so helpful, especially Joe and John. They make my car feel brand new every t and this is now the only place i will go for service. Everyone is always so helpful, especially Joe and John. They make my car feel brand new every time and they explain in detail exactly what they've done. More
I took my car in for service on a check engine light. Once they diagnosed the problem, they came in and told me that it was going to be four hours to fix and offered to shuttle me wherever I wanted to go Once they diagnosed the problem, they came in and told me that it was going to be four hours to fix and offered to shuttle me wherever I wanted to go. There was a blizzard coming in that afternoon and they also promised to have me out before it got bad. They kept their promises and did a great job on the repairs, all at a very reasonable price! More
John clearly explained all aspects of the car I was looking at and Shane did the same with the finances. An awesome experience that turned me from a looker to a buyer! looking at and Shane did the same with the finances. An awesome experience that turned me from a looker to a buyer! More
I looked up the most favored Ford dealerships in south east Mass. Plymouth rated very high. Via email, I told them what I was looking for, and they found me a couple of choices right away. I picked the east Mass. Plymouth rated very high. Via email, I told them what I was looking for, and they found me a couple of choices right away. I picked the one I wanted, we negotiated price. I got it for very good price, and I made the purchase. It was the easiest, least stressful car-buying experience I ever had, and I'm 70 years old, so I'm not new to the game. The sales people with whom I've dealt, were fair, communicative, honest and pleasant. Kudos to all at Colonial Ford in Plymouth, Ma. More
At the time of purchase i used a different dealer, never again. The service is the best at Colonial and Joe is the best of the best. Good friendly service at a reasonable price what more can I ask for. again. The service is the best at Colonial and Joe is the best of the best. Good friendly service at a reasonable price what more can I ask for. Philip Rollins More
Joe is excellent! He took great care of me when servicing my vehicle recently and always does! I get a friendly call back in a timely manor and never feel like I have overpaid. Great Service Expert custom my vehicle recently and always does! I get a friendly call back in a timely manor and never feel like I have overpaid. Great Service Expert customer service! I will go no where else! More
Joe was very pleasant and explained everything to me when I went in for service. No surprises when I got my bill. I will return to this dealership fur future services. I went in for service. No surprises when I got my bill. I will return to this dealership fur future services. More
The buying experience at Colonial Ford was exceptional. Recently my wife and I were in the market to find a new Ford F150. Our salesperson was Jacob Eldredge - my wife commented specifically that it can b Recently my wife and I were in the market to find a new Ford F150. Our salesperson was Jacob Eldredge - my wife commented specifically that it can be intimidating for her to shop for a new car but "Jake" was so friendly that she felt right at home. Dell Roderick went above and beyond what we expected to find the exact truck we wanted, and worked with us to come within our price point. When all was said and done, Frank Feeny explained our financing options with a very honest and straight forward approach - a welcome change from what we've seen at other dealers! You can buy the same vehicle from any dealer, but its the service that makes the difference and that's why we'd recommend Colonial Ford to anyone! More
Very DELIGHTED with SERVICE and with work completed. Both Joe and Peter were knowledgeable and helpful. I would recommend this service team to anyone. Thanks. Joe and Peter were knowledgeable and helpful. I would recommend this service team to anyone. Thanks. More