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Colonial Ford of Plymouth

Plymouth, MA

4.6
3,607 Reviews
Shop Colonial Ford and see what the leading Massachusetts Ford dealer has to offer. MA drivers shop with our enhanced inventory search to compare a range of Ford vehicles, including pickup trucks like the F-150 and F-250, cars like the Focus, Fusion, Mustang, and Taurus, and SUVs like the Explorer, Edge, Flex, and Expedition. Plus, you can search our huge selection of used Ford vehicles, as well as cars from other makes. Save with special sale prices or schedule your Ford service right now and trust our certified technicians to get the job done right.
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11 Pilgrim Hill Rd

Plymouth, MA

02360

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Showing 3,607 reviews

September 05, 2026

Excellent customer service and the communication was excellent the repair was properly diagnosed great job More

by kdmannes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck Inocencio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 06, 2026 -

Colonial Ford of Plymouth responded

We're glad our communication was clear and that the repair on your Ford F-150 was accurately diagnosed. Hearing that you found our service outstanding and our diagnosis precise means a lot to our service department. Ron Almeida General Manager 508-746-3400 Ralmeida@buycolonialford.com

September 05, 2026

service associate had great communication, very prompt service from the start of theprecess until fi nished More

by TOM@SSPOOLSOLUTIONS.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Jamieson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 05, 2026 -

Colonial Ford of Plymouth responded

Our service team was happy to offer clear communication and prompt service on your Ford Ranger from start to finish. Thank you for choosing our service department and for your five-star rating. Ron Almeida General Manager 508-746-3400 Ralmeida@buycolonialford.com

September 04, 2026

Anthony went above and beyond. The woman who answered the phone when I first called ( I wish I could remember her name) was OUTSTANDING! She was so polite and explained the process More

by martinlyons06
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Cristiani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 04, 2026 -

Colonial Ford of Plymouth responded

Hearing that Anthony went above and beyond and that our representative guided you clearly through the process is truly rewarding. We’re glad your service visit for your Ford Escape PHEV felt smooth and informative from the very first call. Anthony will be thrilled to know his dedication made such a positive impression. Ron Almeida General Manager 508-746-3400 Ralmeida@buycolonialford.com

September 04, 2026

Both men were attentive to our needs and made the deals go through. We would recommended them. More

by INFO@DESMONDWELLDRILLING.COM
Recommend Dealer
Yes
Employees Worked With
Dell Roderick
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Andruk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brenden Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 04, 2026 -

Colonial Ford of Plymouth responded

Your note about our attentiveness during the purchase of your new Ford F-250 shows how our team prioritizes your needs. Hearing that the process went smoothly and that you’d recommend us means a lot to our team. Ron Almeida General Manager 508-746-3400 Ralmeida@buycolonialford.com

September 04, 2026

Dealership is clean. Refreshments are offered. Service personnel or friendly and accommodating. it is easy to make an appointment. More

by kstrout2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Cristiani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 04, 2026 -

Colonial Ford of Plymouth responded

Your note about our clean facility and offered refreshments highlights how our service department strives to keep you comfortable during service on your Ford Explorer. Knowing you found our team friendly and the appointment process effortless means a lot to us. Ron Almeida General Manager 508-746-3400 Ralmeida@buycolonialford.com

September 04, 2026

Chuck Inocenio was very good in communicating with me. I also appreciated the driver of the shuttle. More

by jeankn1234
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck Inocencio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 04, 2026 -

Colonial Ford of Plymouth responded

We’re glad Chuck kept you informed throughout the service on your Ford Five Hundred and that our shuttle driver made your visit more convenient. Hearing your kind words and five-star rating means a great deal to our service department. Ron Almeida General Manager 508-746-3400 Ralmeida@buycolonialford.com

September 03, 2026

I brought a bronco in for a recall. I was told it would be two hours. After eight hours, I called the dealership and the person in the service department had to search for my car. He c More

by KCMTGH3826
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Rick Jamieson
3.0
This rating includes all reviews, with more weight given to recent reviews.
September 03, 2026

Clean facility with refreshments available. Scheduled at 8am and took the truck right in, but did take until after 9 to complete oil change and tire rotation. Very nice dealership and will cont More

by scott.kirkwood80
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Cristiani
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 02, 2026

They took us on time and attended to all of our concerns. They were upfront about what they were fixing and did a great job. More

by brackenl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Cristiani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 03, 2026 -

Colonial Ford of Plymouth responded

Open communication is at the heart of our service department. Knowing we could address your concerns promptly and keep you informed throughout the service on your Ford Bronco Sport means a great deal to us. Ron Almeida General Manager 508-746-3400 Ralmeida@buycolonialford.com

August 31, 2026

Great job communicating the process from start to finish. Explained if additional issues found. Very personable! I've been bringing my car there for years. More

by Marywernsdorfer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck Inocencio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 31, 2026 -

Colonial Ford of Plymouth responded

Your mention of thorough updates throughout the service process highlights our commitment to keeping you informed. Knowing you’ve trusted us with your Ford Escape for years is truly rewarding. Ron Almeida General Manager 508-746-3400 Ralmeida@buycolonialford.com

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