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Chuck Inocencio
Chuck Inocencio at Colonial Ford of Plymouth

Chuck Inocencio

Service Advisor

Colonial Ford of Plymouth

11 Pilgrim Hill Rd
Plymouth, MA 02360

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4.9
37 Reviews

Dealership Experience

4 mos

4.9

37 Reviews

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37 Reviews of Chuck Inocencio

September 05, 2026

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Employee Rating

Excellent customer service and the communication was excellent the repair was properly diagnosed great job More

by kdmannes
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Recommend Dealer
Yes
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Sep 06, 2026

Colonial Ford of Plymouth responded

We're glad our communication was clear and that the repair on your Ford F-150 was accurately diagnosed. Hearing that you found our service outstanding and our diagnosis precise means a lot to our service department. Ron Almeida General Manager 508-746-3400 Ralmeida@buycolonialford.com

September 04, 2026

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Chuck Inocenio was very good in communicating with me. I also appreciated the driver of the shuttle. More

by jeankn1234
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Service Time
Service Communication
Recommend Dealer
Yes
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Sep 04, 2026

Colonial Ford of Plymouth responded

We’re glad Chuck kept you informed throughout the service on your Ford Five Hundred and that our shuttle driver made your visit more convenient. Hearing your kind words and five-star rating means a great deal to our service department. Ron Almeida General Manager 508-746-3400 Ralmeida@buycolonialford.com

August 31, 2026

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Great job communicating the process from start to finish. Explained if additional issues found. Very personable! I've been bringing my car there for years. More

by Marywernsdorfer
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Yes
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Aug 31, 2026

Colonial Ford of Plymouth responded

Your mention of thorough updates throughout the service process highlights our commitment to keeping you informed. Knowing you’ve trusted us with your Ford Escape for years is truly rewarding. Ron Almeida General Manager 508-746-3400 Ralmeida@buycolonialford.com

August 30, 2026

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Tremendous service. Professional and efficient work and great communication. Overall excellent job done by all. More

by bc094
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rick Jamieson, Jhaki Wholey, Jon Rydings, Dan Duffy, Anthony Cristiani

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Aug 31, 2026

Colonial Ford of Plymouth responded

We’re glad the service on your Bronco was professional and efficient. Knowing you appreciated our clear communication and the overall work means a lot to our service team. Ron Almeida General Manager 508-746-3400 Ralmeida@buycolonialford.com

August 28, 2026

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Employee Rating

Pleasant: informative: The service technician showed me a few things on my vehicle that are new. Thank you to the service and sales department More

by KIMBERLYCROSBY13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rick Jamieson, Jhaki Wholey, Jon Rydings, Dan Duffy, Anthony Cristiani

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Aug 28, 2026

Colonial Ford of Plymouth responded

We’re pleased to hear that the service on your Ford Bronco Sport felt both welcoming and informative. Knowing our technician’s walk-through of the new features was helpful and you appreciated our sales department means a lot to us. Ron Almeida General Manager 508-746-3400 Ralmeida@buycolonialford.com

August 26, 2026

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The waiting area was really nice. Service was faster than expected. Everyone was very helpful. More

by joecruza
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rick Jamieson, Jhaki Wholey, Zoe Lopes, Jon Rydings, Dan Duffy, Anthony Cristiani

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Aug 26, 2026

Colonial Ford of Plymouth responded

We’re glad the service on your Ford Explorer was faster than expected and that our waiting area felt comfortable for you. Hearing that everyone was so helpful means a lot to our team. Ron Almeida General Manager 508-746-3400 Ralmeida@buycolonialford.com

August 16, 2026

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My 'go to' Ford dealership! Convenience & friendly staff in service & parts dept. Scheduling service is easy & the work is done in a timely manner. More

by Mike Domingos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rick Jamieson, Phil Gomes, Jhaki Wholey, Jon Rydings, Dan Duffy, Anthony Cristiani

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Aug 16, 2026

Colonial Ford of Plymouth responded

Your mention of our convenient scheduling and the friendly service and parts staff highlights our aim to make every visit seamless. Hearing that your F-150 was serviced promptly means a lot to our team. Ron Almeida General Manager 508-746-3400 Ralmeida@buycolonialford.com

August 12, 2026

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Employee Rating

All my service needs were met in a timely fashion. The service writer and the waiting area and my time spent waiting were all exceptional. More

by peobie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rick Jamieson, Jhaki Wholey, Jon Rydings, Dan Duffy, Anthony Cristiani

Print
Aug 12, 2026

Colonial Ford of Plymouth responded

Efficient service and a welcoming waiting area are central to how our service department operates. Knowing that all your service needs on your Ford F-150 were met promptly and that you found the waiting area exceptional means a great deal to our service team. Ron Almeida General Manager 508-746-3400 Ralmeida@buycolonialford.com

August 12, 2026

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Employee Rating

Easy appointment setting, fast service, attentive as well as very quick and friendly staff who work thrre More

by briannoyes19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rick Jamieson, Jhaki Wholey, Jon Rydings, Dan Duffy, Anthony Cristiani

Print
Aug 12, 2026

Colonial Ford of Plymouth responded

Knowing the appointment process felt easy means a lot to our service team. We’re glad your Ford Bronco’s service was fast and attentive. Thank you for highlighting our friendly staff and for the five-star rating. Ron Almeida General Manager 508-746-3400 Ralmeida@buycolonialford.com

July 31, 2026

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Employee Rating

Excellent service & communication from this dealership. Nick Marotta, my service advisor, worked extremely hard to make sure that FORD's extended warranty commitment would be applied to the fix for my leak More

by Batman from NM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nick Marotta

Print
Jul 31, 2026

Colonial Ford of Plymouth responded

We appreciate you highlighting how our service advisor secured the extended warranty for your Ford F-150’s sunroof and BCM repair. It’s great that our communication made the process smoother. Ron Almeida General Manager 508-746-3400 Ralmeida@buycolonialford.com

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