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Colonial Ford of Plymouth
Plymouth, MA
3,116 Reviews
Shop Colonial Ford and see what the leading Massachusetts Ford dealer has to offer.
MA drivers shop with our enhanced inventory search to compare a range of Ford vehicles, including pickup trucks like the F-150 and F-250, cars like the Focus, Fusion, Mustang, and Taurus, and SUVs like the Explorer, Edge, Flex, and Expedition. Plus, you can search our huge selection of used Ford vehicles, as well as cars from other makes. Save with special sale prices or schedule your Ford service right now and trust our certified technicians to get the job done right.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Showing 3,116 reviews
March 29, 2025
It was a horrible experience from the start till the finish including picking up the vehicle. They added a maintenance plan on the paper work and never even asked me if I wanted it. I did not see it ti finish including picking up the vehicle. They added a maintenance plan on the paper work and never even asked me if I wanted it. I did not see it till after I purchased the vehicle. Then it took a week for them to answer my phone call on what it covered. More
by pjhofhe
Verified Customer
March 27, 2025
The service center is amazing and easy to deal with. The sales department cares about making money and not the customer service what do ever I would not recommend there sales department to my worst enem The sales department cares about making money and not the customer service what do ever I would not recommend there sales department to my worst enemy More
by giggles493
March 26, 2025
Great service! No hassle! Friendly and professional! Fast turn around! Would recommend to others! Thank you!!! No hassle! Friendly and professional! Fast turn around! Would recommend to others! Thank you!!! More
by katelynneobrien
March 26, 2025
The employees were very helpful. My appointment was completed an hour earlier than estimated. Huge plus. The waiting area is calm and peaceful My appointment was completed an hour earlier than estimated. Huge plus. The waiting area is calm and peaceful More
by gmcsfred96
March 26, 2025
I did not feel listened to. I felt like a number and a commission. I bought a Jeep and specifically mentioned needing the running boards on. At pick up the running boards were n I felt like a number and a commission. I bought a Jeep and specifically mentioned needing the running boards on. At pick up the running boards were not on and there were some other problems. Fine I was going to come back on Saturday to have them addressed. The Jeep broke down 12 1/2 later. I was asked by Dylan to use my on AAA and advised that the business does not do loaner's. I messaged Dylan the next morning with my concerns and questions and the response was that he was in the office at 8:30. After selling me a vehicle that broke down before I got home there was no more follow through from Dylan until I made a compliant. The service department has been amazing but I would never work with Dylan or the sales department again unless I wanted to be treated as a number More
by giggles493
March 24, 2025
They were thorough. It was speedy. Noticed a scratch on my steering wheel. Thank you It was speedy. Noticed a scratch on my steering wheel. Thank you More
by CAMMIECAP3
March 24, 2025
Service was good, all issues taken care of. My only complaint was that the mark on the body work was described as tar and the attempt by service (detailing department) to remove it resulted in My only complaint was that the mark on the body work was described as tar and the attempt by service (detailing department) to remove it resulted in some of the paint being removed. More
by Dave0406
March 20, 2025
Great service and always accommodating good communication friendly staff nice waiting room area. No complaints friendly staff nice waiting room area. No complaints More
by bbcormier
