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Colonial Ford of Plymouth

Plymouth, MA

4.7
3,116 Reviews
Shop Colonial Ford and see what the leading Massachusetts Ford dealer has to offer. MA drivers shop with our enhanced inventory search to compare a range of Ford vehicles, including pickup trucks like the F-150 and F-250, cars like the Focus, Fusion, Mustang, and Taurus, and SUVs like the Explorer, Edge, Flex, and Expedition. Plus, you can search our huge selection of used Ford vehicles, as well as cars from other makes. Save with special sale prices or schedule your Ford service right now and trust our certified technicians to get the job done right.
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11 Pilgrim Hill Rd

Plymouth, MA

02360

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Showing 3,116 reviews

April 23, 2025

Excellent communication and work! Will continue to bring my automobile there. Thank you for the great service More

by Jajopa1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danielle Barnett
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 23, 2025

As usual Danielle was awesome. Very helpful and sympathetic to what I had to spend. The whole team at Colonial is great and I wouldn’t go anywhere else for major service More

by RICHTROY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danielle Barnett
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 20, 2025

My company uses Colonial Ford for our company vehicle purchases. The sales department has always been accommodating and great to deal with. More

by georgeegan
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dell Roderick
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Andruk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Dziedzic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Almeida
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 19, 2025

Not good service experiences at all at any service appointments at all.they don't listen to what customers want or want something when there is something wrong with the vehicle.customer satisfaction i More

by O1timeplaya
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bruce Kelly
1.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 22, 2025 -

Colonial Ford of Plymouth responded

Thank you for taking my call the other day and going over your experience - as we strive for excellence at every opportunity sometimes we do fall short -I do apologize for that and will be using your feedback as a teaching tool to help Colonial Ford Service reach the goal of Excellence at every opportunity . I look forward to meeting you at your next service visit personally ! Thank You Ron Almeida General Manager

April 19, 2025

Kris is professional, respectful and responsive making the entire process simple. He is my go-to person. More

by mchase4
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kris Wright
April 18, 2025

I really like the service at colonel done in a timely manner. Ron the GM is a very personal and nice person. More

by bz11954
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danielle Barnett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Almeida
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 17, 2025

I feel as though was WAY over charged. Not sure why it costs over $1300 for what was done More

by DCULLIVAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kyle
Apr 19, 2025 -

Colonial Ford of Plymouth responded

DC - Please call me when you are free - I can go over the Repair and Time in detail that is on the repair order that Kyle the service advisor called to discuss and you signed at pick up - Finding the electrical issue that caused the Trunk to open by itself on the 2017 Lincoln several times was not only time consuming -the tech also needed to remove all trunk panels and trim panels to find the electrical and water intrusion points - before replacing the third light and parts surrounding . Ron Almeida 774-773-3536

April 12, 2025

I count on Michael Smith to find vehicles for me Hasn’t let me down More

by info@resortman.com
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Greg Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 12, 2025

The costumer service reps were extremely helpful and understanding. The repair was quick and they communicated throughout. More

by bkeane2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle
April 11, 2025

Joe Oliviera and the entire team are outstanding: knowledgeable, helpful and friendly. We give them our highest rating. More

by lyncons
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Dell Roderick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Oliveira
5.0
This rating includes all reviews, with more weight given to recent reviews.
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