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Colonial Ford of Marlboro

Marlboro, MA

4.8
1,261 Reviews
Welcome to the All New Colonial Ford of Marlboro. We are proud to be a member of the Colonial Automotive Group which has been proudly serving eastern Massachusetts since 1992. The Colonial Automotive Group takes great pride in providing exception customer service, before, during and after the sale. We have the best selection, best service, best prices and best reputation. Yes, you can have it all at Colonial!
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428 Maple St

Marlboro, MA

01752

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Showing 1,261 reviews

December 30, 2021

This dealership went above and beyond to help me find a This dealership went above and beyond to help me find a vehicle. when the vehicle I originally was looking at was not available and I could not find More

by teamatkj
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Chandler, Stephen Hughes
Dec 30, 2021 -

Colonial Ford of Marlboro responded

We are so happy to hear everything went well with your visit! Thank you for your business and we look forward to seeing you again in the future! Have a happy new year!

December 29, 2021

I appreciate how easy it was to buy my truck and the sales made it that way thanks again for all your help Silvio ,Brad & Brandon More

by LISAPANNESI
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Grout
5.0
This rating includes all reviews, with more weight given to recent reviews.
Silvio Ruisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 30, 2021 -

Colonial Ford of Marlboro responded

Thank you for your business, Lisa! Have a happy new year!

December 28, 2021

Great service team….Jen was great!!!Got an oil change Great service team….Jen was great!!! Got an oil change and my heated seat fixed everything went great!!!! More

by msacca22
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jen
December 28, 2021

Awesome service team! Always so accommodating and FAST!!! Love dealing with Colonial Ford. I will always bring my Explorer to them. More

by lafcarter
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Phil and Bob
December 28, 2021

The staff at Colonia Ford are friendly; and the service is great. I purchased my Ford Escape in December of 2009 and I always look to Colonial Ford to take care of my vehicle More

by THREE_PORTERS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob
Dec 28, 2021 -

Colonial Ford of Marlboro responded

Thank you for your loyalty and continued business! We really appreciate it!

December 27, 2021

Great all around experience with Colonial Ford. Will recommend this dealership to friends and family. Brad Grout and the sales manager were both pleasant to deal with. More

by craig.hallenbeck
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Grout
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephen Hughes
December 23, 2021

Phil in the service department was very helpful and attentive to my concerns. Unusual to find that in a dealership service. I was pleased with the service and the free coffee was a bonus. ;-) More

by jtmangan21
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Phil
Dec 24, 2021 -

Colonial Ford of Marlboro responded

Thank you so much your business is appreciated.

December 15, 2021

Had a screw in the sidewall of my tire with independent insurance…Phil (Colonial Ford) opened up the claim with my insurance took all the pictures they needed sent the claim in and I was covered free tire. More

by msacca22
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Phil, Bob
Dec 28, 2021 -

Colonial Ford of Marlboro responded

We are happy to hear it! Thank you for the review!

December 11, 2021

They took me on time, work was done. They talk to me about what the car needed. More

by SBROOKS156
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service dept.
Dec 28, 2021 -

Colonial Ford of Marlboro responded

Thank you for your business!

December 10, 2021

Work started at scheduled time, completed quickly, well done! I was very happy with the overall experience More

by Gregory D R
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
dont remember
Dec 10, 2021 -

Colonial Ford of Marlboro responded

We are so glad to hear it. Thank you for your business and Happy Holidays!

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