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Colonial Ford of Marlboro

Marlboro, MA

4.8
1,282 Reviews
Welcome to the All New Colonial Ford of Marlboro. We are proud to be a member of the Colonial Automotive Group which has been proudly serving eastern Massachusetts since 1992. The Colonial Automotive Group takes great pride in providing exception customer service, before, during and after the sale. We have the best selection, best service, best prices and best reputation. Yes, you can have it all at Colonial!
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428 Maple St

Marlboro, MA

01752

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Showing 1,282 reviews

June 07, 2022

Phil Kallenberg at Colonial Ford deserves a distinguished rating for his excellent customer service. He kept us informed of the vehicle status. He called us for updates versus us trying to reach the service More

by steve@continentalauto.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phil Kallenberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 10, 2022 -

Colonial Ford of Marlboro responded

Thank you for the kind words about Phil! We really appreciate it!

June 07, 2022

Ryan is the best person I have dealt with regarding the purchase of a vehicle. He actually listened to me and was not distracted by other things. Also, he is very polite. I would recommend everyone I met More

by Stopsrus
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Moises Lima
5.0
This rating includes all reviews, with more weight given to recent reviews.
Phil Kallenberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Ackerman
Jun 10, 2022 -

Colonial Ford of Marlboro responded

We are happy to hear everything went great and appreciate your business!

June 06, 2022

Friendly, helpful and knowledgeable support staff. They were able to schedule me in quickly for my recall issue. Had my car back to me in a couple of hours. They took care of the issue and didn't try More

by johnstandre
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sue
Jun 10, 2022 -

Colonial Ford of Marlboro responded

We are very happy to hear it and look forward to seeing you again in the future!

May 30, 2022

The dealership staff is very professional, respectful and easy to work with The dealership was clean More

by SMOKEE140
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Babineau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephen Hughes
Jun 10, 2022 -

Colonial Ford of Marlboro responded

Thank you for the review and business! We really appreciate it!

May 30, 2022

No upsell for unneccessary work. Performed the required work in a timely manner and I got my car back in a very reasonable amount of time. Friendly staff. More

by rastadmtoo
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
None of the above
Jun 10, 2022 -

Colonial Ford of Marlboro responded

We are so happy to hear it and thank you for stopping in!

May 28, 2022

Same day service! Appointment taken on time! Not a long wait! Kept me informed! Excellent customer service! More

by JTSUNFLOWER4321
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob
Jun 10, 2022 -

Colonial Ford of Marlboro responded

We are happy to hear it and really appreciate your business!

May 25, 2022

The Service Department at Colonial is the best. The service was performed in a reasonable time. The team is a pleasure to deal with. More

by mlc3264
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Chandler
Jun 10, 2022 -

Colonial Ford of Marlboro responded

Thank you so much for the kind words and business!

May 25, 2022

This dealer is great! The service department listen to the issue I brought them and they went right to the cause of the issue and resolved promptly! More

by yurisantos
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob and Fill from service Department
Jun 10, 2022 -

Colonial Ford of Marlboro responded

Thank you for stopping in! We really appreciate your business!

May 25, 2022

Sue always the BEST! !!! Will continue to work with her for all 3 of my ford vehicles. More

by india
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sue
Jun 10, 2022 -

Colonial Ford of Marlboro responded

She certainly is! Thank you so much for the kind words and business!

May 24, 2022

Sue is AMAZING in your service department! !!! Truck had an issue and Sue got it right back in and it was fixed within the next day. More

by india
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sue
Jun 10, 2022 -

Colonial Ford of Marlboro responded

We are so happy to hear it and appreciate your business!!

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