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Colonial Ford of Marlboro

Marlboro, MA

4.8
1,282 Reviews
Welcome to the All New Colonial Ford of Marlboro. We are proud to be a member of the Colonial Automotive Group which has been proudly serving eastern Massachusetts since 1992. The Colonial Automotive Group takes great pride in providing exception customer service, before, during and after the sale. We have the best selection, best service, best prices and best reputation. Yes, you can have it all at Colonial!
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428 Maple St

Marlboro, MA

01752

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Showing 1,282 reviews

October 25, 2022

my car is to be repaired there since june until today it is not ready we are finishing october and not even a response from ready to have more respect in delivering in the shortest possible time More

by katiacilene.ribeiro
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Jennifer Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Chandler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Phil Kallenberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Suzanne Vantre
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 20, 2022

quickly got started on my car and kept me informed all the way through the process. More

by lamb3c
Recommend Dealer
Yes
Employees Worked With
Phil Kallenberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 20, 2022 -

Colonial Ford of Marlboro responded

We are glad to hear it and thank you for your business!

October 20, 2022

Excellent service and friendly. They keep you informed of all the processes. Short wait time More

by LOGCABIN311@gmail.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phil Kallenberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 20, 2022 -

Colonial Ford of Marlboro responded

Thank you for your business!

October 18, 2022

Dealer was able to resolve the issues I had with the purchase of the vehicle More

by jeffgmk01
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Silvio Ruisi
1.0
This rating includes all reviews, with more weight given to recent reviews.
Moises Lima
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Juan Pichardo
October 15, 2022

Great service! All three of the service department people listened to my concerns. The vehicle was ready as stated by the advisor. The total cost for the repair was More

by c8a10dennis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Chandler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Suzanne Vantre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 20, 2022 -

Colonial Ford of Marlboro responded

We appreciate your business!

October 14, 2022

Not much to say other than Bob and his service crew are the best! Wouldn't take my Bronco anywhere else. More

by kevintroy5KTroy100
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Chandler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 20, 2022 -

Colonial Ford of Marlboro responded

Thank you for your continued business! It is greatly appreciated!

October 14, 2022

It was alright the process was not smooth, though we had paid for the vehicle we felt rushed to pick it up as it was bothering the sales person. We were being held up by the paperwork. More

by mbustamante2
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Babineau
3.0
This rating includes all reviews, with more weight given to recent reviews.
October 13, 2022

The service advisor Phil was very professional and knowledgeable when he explained how my vehicle would be repaired More

by mpholman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phil Kallenberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 20, 2022 -

Colonial Ford of Marlboro responded

Thank you for your business!

October 07, 2022

Great experience outstanding Moses the sales manager and the whole team was great Very happy with everything More

by RENOVOLAND
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Babineau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Moises Lima
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephen Hughes
Oct 08, 2022 -

Colonial Ford of Marlboro responded

so good to know we thank you for your business

October 06, 2022

Friendly and helpful with no racial discrimination and treat people with love and peace. Nice More

by Anthony Furman
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Pemberton
Oct 20, 2022 -

Colonial Ford of Marlboro responded

Thank you for your business! We really appreciate it!

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