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Colonial Ford of Marlboro
Marlboro, MA
1,283 Reviews
Welcome to the All New Colonial Ford of Marlboro. We are proud to be a member of the Colonial Automotive Group which has been proudly serving eastern Massachusetts since 1992. The Colonial Automotive Group takes great pride in providing exception customer service, before, during and after the sale. We have the best selection, best service, best prices and best reputation. Yes, you can have it all at Colonial!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 1,283 reviews
March 31, 2023
It was a good experience because the process was quick. ..that I appreciated instead of being in a dealership for hours. Silvio found the car in the color I wanted. Bob helped me with tech before I drove ..that I appreciated instead of being in a dealership for hours. Silvio found the car in the color I wanted. Bob helped me with tech before I drove off. All good! More
by nancyian
Verified Customer
March 31, 2023
I would like to thank all the attention and the excellent service and work of the whole team, especially the manager Moses and the sales specialist Jim Hines. From beginning to closing, he understood all my service and work of the whole team, especially the manager Moses and the sales specialist Jim Hines. From beginning to closing, he understood all my doubts, helped me with the whole procedure. Undoubtedly my best experience buying a vehicle. Thank you very much. More
by Alan Matos
March 31, 2023
Friendly staff, explained everything and were accommodating. Stopped at the parts counter also and got great service. accommodating. Stopped at the parts counter also and got great service. More
by sean l
Employees Worked With
March 29, 2023
Once again great service and I was able to utilize my ford rewards to offset the cost. ford rewards to offset the cost. More
by tkeen99
March 21, 2023
The service team was very friendly and knowledgeable. They took the time to explain the process and answer all of my questions. They also gave me a detailed report of the work that was done and what I sh They took the time to explain the process and answer all of my questions. They also gave me a detailed report of the work that was done and what I should expect in the future. They even offered to call me if I had any further questions or concerns. I was very impressed with the level of service I received and would definitely recommend this service center to others. More
by MARK@1ENERGI.COM
March 18, 2023
Friendly, courteous staff! I'm very happy to be able to open my door again! I'm very happy to be able to open my door again! More
by KES4571
March 17, 2023
The service people were great. I got an appointment the day I asked for and was in and out quickly. I got an appointment the day I asked for and was in and out quickly. More
by nic
March 17, 2023
Great people in service. Bob and Jennifer have been outstanding. Professional, polite, courteous and awesome to deal with. Bob and Jennifer have been outstanding. Professional, polite, courteous and awesome to deal with. More
by RMANNING3
March 15, 2023
To the sales team, I would like to thank the sales team at Colonial Ford for providing excellent help and patience as I awaited delivery of my Ford Maverick hybrid truck. After many months awaiting team at Colonial Ford for providing excellent help and patience as I awaited delivery of my Ford Maverick hybrid truck. After many months awaiting delivery, the Truck finally appeared the end of February 2023. Special thanks to Brad Grout, who I have known for many years. He stuck out the waiting time for several months. I believe I worked with Brad in the purchase of 4 prior vehicle purchases over the years. In addition, I would like to recognize the following sales staff. Special thanks to Silvio Ruisi, Mark Babineau, Brandon Kleinknecht and a very patient and super helpful sales person was Bob Pemberton. Without his expertise in the navigation of the features, he always provided super technical support whenever asked. Thanks again to all who were involved. Sincerely, Ralph Belmore More
by Jrbelmore
March 11, 2023
Excellent and prompt service. Communication throughout the process was intelligent and pleasant. They are the best! Communication throughout the process was intelligent and pleasant. They are the best! More
by KIM.FORSYTH
