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Colonial Ford of Marlboro

Marlboro, MA

4.8
1,312 Reviews
Welcome to the All New Colonial Ford of Marlboro. We are proud to be a member of the Colonial Automotive Group which has been proudly serving eastern Massachusetts since 1992. The Colonial Automotive Group takes great pride in providing exception customer service, before, during and after the sale. We have the best selection, best service, best prices and best reputation. Yes, you can have it all at Colonial!
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428 Maple St

Marlboro, MA

01752

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Showing 1,312 reviews

August 11, 2023

Everything was great. Staff was pleasant professional. Enjoy your free coffee in the lounge. In Wi-Fi. More

by leftside117
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Chandler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Phil Kallenberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Suzanne Vantre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 12, 2023 -

Colonial Ford of Marlboro responded

great to hear Thank you

August 10, 2023

- Mark (GM) called me back and very understanding. Really appreciate for his call back. He assured me other customers won't get the bad experience we received. Thank you again for the call back. More

by UDDIN.1960
Recommend Dealer
Yes
Employees Worked With
Mark , Ryan Ackerman
August 10, 2023

Very understanding and polite was convinced he actually cared and was concerned about the issues with the car More

by mmate68
Recommend Dealer
Yes
Employees Worked With
Rob Chandler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Phil Kallenberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 10, 2023 -

Colonial Ford of Marlboro responded

Thank you for your business!

August 08, 2023

Ryan and Silvio were both great! It was very busy the Saturday I was there but they took care of me with no issues in a surprisingly short amount of time! More

by Shanaq2004
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Silvio Ruisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Ackerman
Aug 10, 2023 -

Colonial Ford of Marlboro responded

Thank you for your business! We really appreciate it!

August 04, 2023

There is a reason I keep coming back to Colonial Ford of Marlboro. Number one is the people. I have always felt I was treated fairly here. More

by fshtalz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad Grout
5.0
This rating includes all reviews, with more weight given to recent reviews.
Silvio Ruisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Chandler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Suzanne Vantre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 04, 2023 -

Colonial Ford of Marlboro responded

We appreciate your continued business!!

August 04, 2023

THE SERVICE WAS EXCELLENT AND THE COMMUNICATION WAS THE BEST. THANK YOU FOR EVERYTHING YOU DONE FOR ME. More

by anewton728
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan Ackerman
Aug 04, 2023 -

Colonial Ford of Marlboro responded

Thank you for your business! We hope you enjoy your vehicle!

July 31, 2023

Sue was great! She was super honest with me, and a very clear communicator. Sometimes when I get my car worked on I don't understand what the problems were, but she More

by Mik
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Suzanne Vantre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 04, 2023 -

Colonial Ford of Marlboro responded

Thank you for stopping in! We look forward to seeing you in the future!

July 29, 2023

They were very professional and they took care of my car in a good timely manner ! More

by desireck82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Chandler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Phil Kallenberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Suzanne Vantre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 04, 2023 -

Colonial Ford of Marlboro responded

Thank you for your business!

July 28, 2023

Based on the above and beyond service that I received from the Service Department, Colonial Ford of Marlboro will be the first place I go in hopes of purchasing a vehicle. More

by kcarney2123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Chandler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Suzanne Vantre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 04, 2023 -

Colonial Ford of Marlboro responded

Thank you for the kind words and we look forward to assisting you with your purchase!

July 27, 2023

Jim was fantastic! Made the whole experience extremely easy and stress less. Many thanks to the whole team! More

by bneill57
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brad Grout
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Babineau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Hines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Ackerman
Aug 04, 2023 -

Colonial Ford of Marlboro responded

Thank you for your business!

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