Colonial Ford of Marlboro

Took almost a month to return the vehicle to the company. Customer service was terrible; they said they would fix the problem, but after a few hours with the vehicle, the same issue continued. Customer service was terrible; they said they would fix the problem, but after a few hours with the vehicle, the same issue continued. More

It is important to have a repair shop that listens to your issue, and ask enough questions to quickly determine what the issue might be for the repairs to be done fast, and efficiently. The repair shop t your issue, and ask enough questions to quickly determine what the issue might be for the repairs to be done fast, and efficiently. The repair shop team works well together, and smoothly gets things done to the customer's satisfaction. If any overlooked issue arises afterwards, they cheerfully make it right. Always polite, professional, and friendly, everyone does a great job, and most importantly, keeps the customer informed of any unforseen items that are found, and offer solutions that can be done, if wanted. Always a great resul every time I go there., and satisfaction More

Communication and timely service is key at Colonial Ford! The team is excellent from sales to service! The team is excellent from sales to service! More

The last time that I had an appointment to get my car fixed, Sue made a miracle happen when it came to getting a window regulator for my old 2007 Mercury Grand Marquis. My car was repaired within two hou fixed, Sue made a miracle happen when it came to getting a window regulator for my old 2007 Mercury Grand Marquis. My car was repaired within two hours while I waited which was quite convenient for me because I live far away. I can depend on Colonial Ford to fix my car when my local mechanic isn't able to handle the repair. The Service Department at Colonial Ford has taken care of me and my car for over five years now. So far, every time that I have needed service from Colonial Ford I have left the dealership as a satisfied customer. I can't say enough good things about Sue, Phil, Jennifer and Rob. More

Phil was great. I still have an unresolved issue but am confident colonial will solve it at my next appointment which is the only reason for the 4 stars. I still have an unresolved issue but am confident colonial will solve it at my next appointment which is the only reason for the 4 stars. More

Friendly, helpful and courteous. I came from NY to buy a vehicle. They sent an uber to pick me up and return me to the bus station. They made it easy for me. Moses and his team were I came from NY to buy a vehicle. They sent an uber to pick me up and return me to the bus station. They made it easy for me. Moses and his team were wonderful More

Roger and moise were great I loved the whole process thank you guys again I love the car thank you guys again I love the car More

Still waiting for a call back to replace the catalytic converter on a recall. It’s been 2 weeks now and they said it would be 5 days. converter on a recall. It’s been 2 weeks now and they said it would be 5 days. More

Helpful service when I purchased my new car and when I brought it back to get the inspection sticker. brought it back to get the inspection sticker. More

The entire team was friendly, fast, and efficient! I will definitely go back to service my vehicle! I will definitely go back to service my vehicle! More