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Colonial Ford of Marlboro
Marlboro, MA
1,385 Reviews
Welcome to the All New Colonial Ford of Marlboro. We are proud to be a member of the Colonial Automotive Group which has been proudly serving eastern Massachusetts since 1992. The Colonial Automotive Group takes great pride in providing exception customer service, before, during and after the sale. We have the best selection, best service, best prices and best reputation. Yes, you can have it all at Colonial!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Workmanship
Service Time
Service Communication
Finance Experience
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 1,385 reviews
October 23, 2025
Colonial service is always excellent. As a one driver household the pickup and delivery is especially appreciated. As a one driver household the pickup and delivery is especially appreciated. More
by vail01752
October 22, 2025
They always do a at job. Not the cheapest place on the planet, but very dependable. Not the cheapest place on the planet, but very dependable. More
by billoc
Verified CustomerOctober 20, 2025
I was able to get an appointment quick, they were all very helpful, communicative and polite! very helpful, communicative and polite! More
by smarques05
October 18, 2025
Very professional and accommodating. . Would definitely recommend Colonial Ford to our friends and family in the future. . Would definitely recommend Colonial Ford to our friends and family in the future. More
by Kevreardon
October 17, 2025
I always use Colonial Ford to service my vehicles! They are the best! I totally recommend them to everyone They are the best! I totally recommend them to everyone More
by kelly@carnovallc.com
October 17, 2025
The service team is always working hard to keep me in the loop and finish work on a timely basis as well doing a great job. Thank you! loop and finish work on a timely basis as well doing a great job. Thank you! More
by kevintroy5KTroy100
October 17, 2025
Very accommodating makes sure your happy with service. Phil was very helpful and gave good feedback. Phil was very helpful and gave good feedback. More
by mrosala69
Employees Worked With
October 08, 2025
I am from Pennsylvania and I have never received the professionalism I have as with colonial Ford!!! I will make it a weekend trip just to buy another vehicle from them. Hands down the best experience b professionalism I have as with colonial Ford!!! I will make it a weekend trip just to buy another vehicle from them. Hands down the best experience buying a new vehicle.!! More
by MWFLEMING10
Employees Worked With
October 07, 2025
I rate the technicians ability to diagnose problems with my truck as unsatisfactory. Timeliness of service is poor. I should not have had to wait a day and a half to get my truck back. Especially when I was my truck as unsatisfactory. Timeliness of service is poor. I should not have had to wait a day and a half to get my truck back. Especially when I was promised the work would be completed by mid evening on the first day. I was very displeased when no one from the service dept called me to say the work wouldn’t be finished until the next day. Customers should not have to be texting and calling repeatedly in order to get work orders completed correctly and in a timely manor. I am just relieved that Sue went to bat for me to get everything done correctly in the end. More
by jcosta52881
Employees Worked With
October 03, 2025
Addendum to 10/2/2025 review - we received a sincere apology from the sales manager who offered us a home delivery the next day. Keith the salesman that sold us the car drove over 40 miles to deliver ou apology from the sales manager who offered us a home delivery the next day. Keith the salesman that sold us the car drove over 40 miles to deliver our new EV car directly to my house. This more than made up for all that we went through. The car was spotless and charged. He gave me a detailed tutorial on how to work the car and answered many questions. He was very patient, polite and professional. My husband and I both appreciated Keith and all his efforts to remedy the situation. More
by davalgab
Employees Worked With
